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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Amazing

5
Anyone I’ve dealt with has been knowledgeable, understanding and ultimately dealt with my claim efficiently Reviewed on: 16th October 2022

Excellent service and experience

5
Peace of mind when you need it most. Exceptional customer service experience, fast claims settlement. Easy to upload ongoing and new claims. My boy is needing lots of help and medication these days, no worries, I have the best pet insurance. Reviewed on: 16th October 2022

Very impressed

5
First time Ive had pet insurance and I was pleasantly surprised with how easy it was to claim. Excellent value for money and cheap too. Reviewed on: 16th October 2022

Amazing pet insurance company!!

5
Always extremely quick at settling and paying for claims. Great service and to have a qualified vet to talk to 24/7 is an amazingly helpful service to offer!! Having this peace of mind for your pet is so good. Reviewed on: 16th October 2022

Excellent pet insurance provider.

5
Many Pets have provided pet insurance for our four cats for a number of years. They have always delivered a friendly and professional service and I would have no hesitation, whatsoever, in recommending them. Thank you, Many Pets. Reviewed on: 15th October 2022

Good value for money

5
Lifetime policy, multipet discount and the ability to add in extras to make it suit my needs like 20% back if you've not made a claim. Reviewed on: 15th October 2022

Best service ever

5
Our claims are being handled very efficiently and super quickly! Reviewed on: 15th October 2022

Great insurance company

5
Had no issues at all claiming, all been very quick efficient and easy to do. Would definitely recommend and wouldn’t us anyone else Reviewed on: 15th October 2022

Best Pet Insurance

5
We have two pets insured with these guys, about to be three. They answer the phone quickly, are knowledgeable and friendly. Highly recommended! Reviewed on: 15th October 2022

Amazing

5
My claim was dealt with very fast Reviewed on: 15th October 2022