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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.9 (13417 reviews)

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4.87

Based on 13,417 reviews, last reviewed 11th Feb 2026

67% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026

Latest lowest rating:

1

Employee's working from home This working from home is not working I spoke to a representative and they couldn't be bothered you could hear a television in the background it's ab... Read more Reviewed on: 11th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13417)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Always great customer service!

Always great customer service! There is a lot of online support, information and useful perks - including FirstVet (online consultations) for free! Making a claim it is super easy and quick. Overall very satisfied with the service. Reviewed on: 15th October 2024

Used Many pets for the first time when my fur baby h...

Used Many pets for the first time when my fur baby had his first fit. It was a horrible time for us and Many pets did not questions us once. Just prompt payment straight away. Really easy to deal with no hassle at all. Any problems we have we use the 24 7 advice line where someone rings us back via teams and having a face to face chat just eases you straight away. Reviewed on: 15th October 2024

Easy and convenient especially during a difficult time

Easy and convenient especially during a difficult time Reviewed on: 15th October 2024

You get what you pay for so I’m sticking with you.

I love the ease of submitting claims and uploading documents. Claims are paid promptly and if there is a delay it is usually due to a hold up with retrieving information from the vets office. I’ve had to claim quite a lot in my dogs first three years of life and this is reflected in the increasing cost of insuring her. But you get what you pay for so I’m sticking with you! Reviewed on: 15th October 2024

5 star pet insurance

Many pets has been easy to sign up to and easy to manage. Good communication and good prices Reviewed on: 15th October 2024

Nothing to complain about!

Nothing to complain about! Never made a claim.but seems reasonable value for money Reviewed on: 15th October 2024

Many Pets appears to be an insurer that does not ap...

Many Pets appears to be an insurer that does not appear to be a crooked pricing predator like the rest of the industry…. Reviewed on: 15th October 2024

All claims are easy to manage and paid back quickly...

All claims are easy to manage and paid back quickly Reviewed on: 15th October 2024

Regular updates on special offers always received.

Regular updates on special offers always received. Reviewed on: 15th October 2024

Excellent

Very quick response to phone calls Reviewed on: 15th October 2024

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