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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Very knowledgable staff.

5
Very knowledgable staff. Every option explained in full. Insurance claims paid out immediately .all queries answered in full. Our claim was paid direct to vet . Cheapest quotes the best insurance about at the moment excellent coverage for all breeds of dogs and other animals . Reviewed on: 14th October 2024

The three most important skills

5
Efficient service, polite & pleasant people, clear responses - what more can I say Reviewed on: 14th October 2024

Great value for money

5
Great value for money, with rebates for no claims. Reviewed on: 14th October 2024

Everything is Easy

5
Everything with Many Pets is easy, from transitioning from Bought by Many to making a claim. Reviewed on: 14th October 2024

Excellent customer service.

5
Excellent customer service. Really like the 20% discount on next year's policy providing no claims made Reviewed on: 14th October 2024

Insurance extras

4
The Vets app as part of the insurance was straight forward to use and quick to access. Reviewed on: 14th October 2024

Great coverage and simple & efficient claims process.

5
Really simple process when unfortunately I needed to make a claim. Great level of insurance cover provided! Very happy to recommend to all pet owners! Reviewed on: 14th October 2024

Staffie claim on insurance

5
Had a claim when my staffie was poorly and eventually we had to put him to sleep. Nothing was to much trouble for ManyPets insurance and everyone I spoke to were so polite. Made the heartbreak a bit more easier to swallow. Thanks Reviewed on: 14th October 2024

Reasonable price, great benefits and policy coverage...

5
Reasonable price, great benefits and policy coverage and premium pay back for no claims! Perfect Reviewed on: 14th October 2024

Excellent 24/7 vet advice

5
Had to have a 24/7 consultation on FaceTime for our pet and was given reassurance and excellent advice on treatment needed which was explained fully for their care going forward Reviewed on: 14th October 2024