Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could... Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell me where my money was. They simply claimed "it's in our system and we don't know why it's not in your account". A week after raising this with them and I still don't have my money. Customer service and communication on the matter has been poor, and no explanation yet offered. This has caused severe issues for me an my family. AVOID AT ALL COSTS! Read more Read less

Brilliant app, great customer service, no bank fees for business, just awesome.

I have recommended Mettle because my experience has been so positive on all levels.

Really helpful product for me as a sole trader

I’ve been with Mettle for three years since becoming self-employed and have found it to be a great business banking app. It’s simple, easy to... I’ve been with Mettle for three years since becoming self-employed and have found it to be a great business banking app. It’s simple, easy to use, and the integration with FreeAgent has made managing my accounts much easier. My only real downside is the introduction of charges for things like cash withdrawals and cheque deposits, which is disappointing. Overall though, it’s been a reliable and user-friendly bank for my business. Read more Read less

I’ve been self employed for 4 years and really struggled to save for tax bills now it automatically comes out into a separate pot whenever... I’ve been self employed for 4 years and really struggled to save for tax bills now it automatically comes out into a separate pot whenever I receive a payment so I’m not tempted to touch the tax money! Fantastic feature, invoicing straight through the app and listing expenses couldn’t be easier too! I recommend this bank account to all my friends and family it’s really made self employment a whole lot simpler! Read more Read less

Much satisfied, smooth and reliable.will definitely recommend to my friends

Great app, user friendly. Layout is good and it's easy to navigate.

Transferring money for 24 hours a day is regarded as good services, when I am abroad, I still used the bank without the time limit.... Transferring money for 24 hours a day is regarded as good services, when I am abroad, I still used the bank without the time limit. The bank manager sent me a message to prevent a possible scam; that is not too often and instructive, rather being gentle and respectful. And you don't do the maintenance work too often that is quite reliable to use the account 24 hours a day. So far based on those factors, the level of services are satisfactory. Read more Read less