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Mettle reviews

Mettle logo
Rated Excellent • 4.91/5

Mettle reviews

Verified business Last reviewed within 7 days British bank awards winner
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Review summary

People rate this company as Excellent based on 2,880 product reviews

Average score of 4.91/5
5 star
93%
4 star
6%
3 star
0%
2 star
0%
1 star
1%
Reviews for Mettle have trended positively over the past 90 days

Mettle Business Banking is loved for its easy-to-use app, free accounting software with FreeAgent, and helpful customer service that’s quick to respond. The pots feature for saving tax and other funds is a real favourite. However, some find the account setup slow and the lack of international payments and cash deposit limits frustrating.

Positive themes

  • Mettle’s app is super easy to use and makes business banking stress-free.
  • FreeAgent integration with Mettle is brilliant and saves loads of time.
  • Mettle’s customer service is friendly and quick to help when needed.

Negative themes

  • Setting up a Mettle account can be slow and frustrating with poor communication.
  • Mettle lacks international payment options which can be a real pain.
  • Cash deposit limits with Mettle are annoyingly low for some users.
Summarised by AI
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About Mettle

Mettle is the free digital business account by NatWest. It's built for small businesses, side hustlers, startups and freelancers to help them start, run and grow. Mettle gives you the tools to stay on top of your books, create and send invoices and manage your day-to-day transactions, all from your phone. Already got Mettle? Why not leave a review and let others know about your experience.

Mettle at a glance

Reviews for Mettle

Showing 11 of 2880 company reviews • Last reviewed within 7 days

Well, I did not expect this level of service

Business Banking • 10th March 2026

Well, I did not expect this level of service or the extent of the control over aspects of my account. The Free Agent app is... Well, I did not expect this level of service or the extent of the control over aspects of my account. The Free Agent app is amazing and the whole system has given me much more confidence with money. It feels like something I could have used many years ago. Read more Read less

{"display":"Karl ","full_name":"Karl ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Stress free fast mobile banking app service

Business Banking • 8th March 2026

Mobile banking app provides slick and efficient service.

{"display":"Indy","full_name":"Indy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Very impressed with the move from Santander to Mettle

    I moved our business account from Santander to Mettle after an increase in charges. I have been very impressed with the ease of using Mettle... I moved our business account from Santander to Mettle after an increase in charges. I have been very impressed with the ease of using Mettle and we will soon start using the accounting software too. Read more Read less

    {"display":"HN","full_name":"HN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    HN 6th March 2026
  • 5/5

    Use your fettle and sign up for Mettle.

    Really helpful service and easy to use. I have five fintech accounts, and Mettle is by far the best.

    {"display":"Nigel P","full_name":"Nigel P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Awesome business account

    The account fits my needs as a self employed person

    {"display":"M C Mlilo","full_name":"M C Mlilo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I find Mettle super easy to use and manage my busine...

    I find Mettle super easy to use and manage my business account

    {"display":"Ben C","full_name":"Ben C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Ben C 1st March 2026
  • 5/5

    Great business bank account hassle free and everythi...

    Great business bank account hassle free and everything so seamless

    {"display":"Mahbubur Rahman","full_name":"Mahbubur Rahman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1374022.png"}}'s avatar
  • 5/5

    Great no nonsense service, easy to use the app

    Great no nonsense service, easy to use the app

    {"display":"PCH ","full_name":"PCH ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    PCH 28th February 2026
  • 5/5

    Great account for small business very intuitive.

    Great account for small business very intuitive.

    {"display":"MP","full_name":"MP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    MP 28th February 2026
  • 5/5

    Experience has been 100% positive.

    My experience has been 100% positive from the day I opened an account with them. Always on hand for advice and to help with amy... My experience has been 100% positive from the day I opened an account with them. Always on hand for advice and to help with amy queries, no matter how small. Quick to reply on the app and easy communication over the phone. Read more Read less

    {"display":"The Artisan Shoppe","full_name":"The Artisan Shoppe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I've had no issues with Mettle since joining them ov...

    I've had no issues with Mettle since joining them over three years ago

    {"display":"Tim Martin","full_name":"Tim Martin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1369037.png"}}'s avatar
    Business Banking
    Tim Martin 26th February 2026

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