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The Money Co-op reviews

The Money Co-op logo
Rated Excellent • 4.86/5

The Money Co-op reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Award winning organisation
    Award winning organisation

Review summary

People rate this company as Excellent based on 737 product reviews

Average score of 4.86/5
5 star
97%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for The Money Co-op have trended positively over the past 90 days

The Money Co-op makes saving effortless with easy payroll deductions and a user-friendly app that keeps your money accessible. Their loans are quick, affordable, and come with friendly, helpful support that really cares. While most find the service excellent, a few wished for quicker responses or more direct contact options.

Summarised by AI
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About The Money Co-op

The Money Co-op offers ethical savings and affordable loans to people working across the co-operative, retail and charity sector, as well as Co-op and Usdaw members.

Formerly known as The Co-op Credit Union, it helps members feel more confident and in control of their money, whatever life brings.

As a not-for-profit credit union owned by its members, The Money Co-op is committed to making a positive impact, putting people before profit and offering fair, accessible alternatives to high-cost lenders.

The Money Co-op at a glance

Contact details

Phone
0345 602 3554
Email
[email protected]
Social media

Reviews for The Money Co-op

Showing 11 of 737 company reviews • Last reviewed within 7 days

Helpful Website and Staff when emailed

Savings • 21st July 2026

Easy to access website. Email response to queries is always within 24 hours. Have always provided appropriate advice on arranging savings.

{"display":"Alan C","full_name":"Alan C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

I love money coop.

Savings • 19th July 2026

I love money coop. So easy to save straight from my wages. The silver saver account gives a great interest rate too. I've managed to... I love money coop. So easy to save straight from my wages. The silver saver account gives a great interest rate too. I've managed to save over 3000 pounds without any bother Read more Read less

{"display":"Catherine R","full_name":"Catherine R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Excellent service, I got my loan with in 2 weeks...

    Excellent service, I got my loan with in 2 weeks with reasonable questions

    {"display":"Shanmugarajah s","full_name":"Shanmugarajah s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shanmugarajah s 17th July 2026
  • 5.00/5

    Easy To Administer

    Very easy to open the account and contribute directly from salary.

    {"display":"Andrew","full_name":"Andrew","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrew 17th July 2026
  • 5.00/5

    Ace CU and fab staff...

    When I communicate with the help team they respond in good time and they actually answer my question and not be bullied into other stuff

    {"display":"Miss MS","full_name":"Miss MS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Miss MS 16th July 2026
  • 5.00/5

    Amazing support from staff clear communication and u...

    Amazing support from staff clear communication and understanding

    {"display":"Ellie","full_name":"Ellie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ellie 16th July 2026
  • 5.00/5

    Money coop is new to me.

    Money coop is new to me. I have been with metro moneywise for many many yrars. The transition has been seemless. Hopefully my savings will... Money coop is new to me. I have been with metro moneywise for many many yrars. The transition has been seemless. Hopefully my savings will continue to grow. I like being able to draw out my money if i need it at short notice Read more Read less

    {"display":"Andrea D","full_name":"Andrea D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrea D 15th July 2026
  • 5.00/5

    Great service easy access to my savings

    Great service easy access to my savings

    {"display":"Catherine e","full_name":"Catherine e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Catherine e 15th July 2026
  • 5.00/5

    Amazing provider and service

    Alex who handled my loan was unbelievable. She was kind, compassionate and accommodating. Gave me great advice and supported me through the entire journey and... Alex who handled my loan was unbelievable. She was kind, compassionate and accommodating. Gave me great advice and supported me through the entire journey and beyond that. Couldn’t recommend this service enough. Read more Read less

    {"display":"Ryan ","full_name":"Ryan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ryan 15th July 2026
  • 5.00/5

    The Money Co-op has excellent staff and they make sa...

    The Money Co-op has excellent staff and they make saving really simple, saving directly from wages, an easy to use app and of course a... The Money Co-op has excellent staff and they make saving really simple, saving directly from wages, an easy to use app and of course a responsive human to talk to not just an AI or a computer who treats you as another number, it’s exactly what consumer centric nature of consumer co-operatives like credit unions at work. Read more Read less

    {"display":"Tom L","full_name":"Tom L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tom L 15th July 2026
  • 5.00/5

    Staff are always fr...

    Online accessibility is easy and staff are always friendly, helpful and efficient.

    {"display":"Colin T","full_name":"Colin T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Colin T 15th July 2026

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