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The Money Co-op reviews

The Money Co-op logo
Rated Excellent 4.86/5

The Money Co-op reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Award winning organisation
    Award winning organisation

Review summary

People rate this company as Excellent based on 684 product reviews

Average score of 4.86/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for The Money Co-op have trended positively over the past 90 days

The Money Co-op makes saving effortless with payroll deductions and a friendly, helpful team always ready to assist. Their loans are straightforward, affordable, and quick, often helping out in tough times with clear communication. Overall, it’s a trustworthy, community-focused service that feels like a financial safety net.

Positive themes

  • Saving with The Money Co-op is easy and painless thanks to payroll deductions.
  • The Money Co-op’s staff are friendly, helpful and always ready to support.
  • Loans from The Money Co-op are quick to apply for with clear info and fair rates.

Negative themes

  • Some find the website or app a bit tricky or slow to respond at times.
  • A few wished loan credit reporting was clearer during application.
Summarised by AI
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About The Money Co-op

The Money Co-op offers ethical savings and affordable loans to people working across the co-operative, retail and charity sector, as well as Co-op and Usdaw members.

Formerly known as The Co-op Credit Union, it helps members feel more confident and in control of their money, whatever life brings.

As a not-for-profit credit union owned by its members, The Money Co-op is committed to making a positive impact, putting people before profit and offering fair, accessible alternatives to high-cost lenders.

The Money Co-op at a glance

Contact details

Phone
0345 602 3554
Email
[email protected]
Social media

Reviews for The Money Co-op

Showing 11 of 684 company reviews Last reviewed within 7 days

Helpful staff

Savings 17th May 2026

Speedy response with any queries and feels as though they are really helpful

Rated Excellent 5.00/5
Read more product reviews

Quick and easy service.

Savings 16th May 2026

Quick and easy service. Great way to save and easy access.

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Making a difference by saving

    I like to save with the Money Co-op as I know my savings are put to good use. It's a way I feel I can support communities.

    {"display":"Cindy K","full_name":"Cindy K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Cindy K 13th May 2026
  • 5.00/5

    Very customer friendly, great at communicating and p...

    Very customer friendly, great at communicating and prompt responses.

    {"display":"L N W","full_name":"L N W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    L N W 13th May 2026
  • 5.00/5

    Great loan rates

    I needed some money to fix our car, just applied and was accepted and within 2 days had the money available. Brilliant

    {"display":"Mark C","full_name":"Mark C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mark C 13th May 2026
  • 5.00/5

    rgreat service

    I I had no trouble with the app and they are quick to respond got my money quick

    {"display":"Linda ","full_name":"Linda ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Linda 13th May 2026
  • 5.00/5

    Holiday loan

    Needed a loan, to help secure a holiday , as a Thank you to my wife. When doing the application, I missed a link, so... Needed a loan, to help secure a holiday , as a Thank you to my wife. When doing the application, I missed a link, so contacted, the Team @ Money Co-op, they explained everything, offered support if I was struggling to complete the application, then came back with a payment plan, that included an amount, that I could continue to save a little every month. Read more Read less

    {"display":"Neil M","full_name":"Neil M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Neil M 13th May 2026
  • 5.00/5

    Very helpful and knowledgeable with friendly and exp...

    Very helpful and knowledgeable with friendly and experienced staff

  • 5.00/5

    The money co-op have been exceptional in their custo...

    The money co-op have been exceptional in their customer service when I have been in need of a loan

    {"display":"Gab","full_name":"Gab","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gab 13th May 2026
  • 5.00/5

    Friendly service and prompt withdrawal when needed.

    Friendly service and prompt withdrawal when needed.

    {"display":"Laura","full_name":"Laura","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Laura 12th May 2026
  • 5.00/5

    I enjoy saving with The Money Co-op

    I enjoy saving with The Money Co-op as it's super easy to deposit funds and also use their App to manage my balance and make withdrawals, when required.

    {"display":"Mrs Smith ","full_name":"Mrs Smith ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mrs Smith 12th May 2026

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