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Moneybox app: Cash ISA reviews

Name: Cash ISA
Rating: 4.91 (399 reviews)

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4.91

Based on 399 reviews, last reviewed 9th Sep 2024

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

A fantastic app delivered by a great company. A fantastic app delivered by a great company. I've been with MoneyBox for a few years now and it's just been the perfect company to start investing wi... Read more Reviewed on: 9th September 2024

Latest lowest rating:

1

Poor website. Poor website. Difficult to use. Dictatorial in how payments are made. Seriously thinking about closing account. Reviewed on: 27th March 2024

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About this product

Moneybox have a Cash ISA that can be opened in minutes on the app.

The Moneybox Cash ISA can be opened with a minimum of £500 and you can transfer in any ISAs you hold with other providers. There are no monthly subscription or platform fees with the Moneybox Cash ISA.

Moneybox Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Moneybox before, you can also leave a review and share your experience.

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Moneybox app Cash ISA reviews (399)

Moneybox Review

Moneybox is very accessible and makes investing simple. Reviewed on: 15th February 2024

Seems to be a well organised company

Seems to be a well organised company Reviewed on: 10th February 2024

Very good.

Very good. Only concern is that my initial deposit has yet to be credited to my account. It appears that it will take some 2 weeks. Not sure I was aware. Reviewed on: 9th February 2024

Customer Service is Unforgiving.

I signed up to the Cash ISA because there was a £75 bonus for joining. I then couldn't instant deposit because MoneyBox had a connection problem with Chase. The money ended up being collected outside of the offer window, and after waiting too long for a reply from customer service they told me hard luck. Not very impressed. No such thing as customer loyalty, I have held a LISA with them for years. As soon as a better rate is provided for a LISA I will be moving my money elsewhere. Reviewed on: 8th February 2024

No complaints so far.

No complaints so far. the app is quite sleek and intuitive. I am a fan of watching my investment grow each day rather than having to wait for the anniversary date Reviewed on: 7th February 2024

Seamless account opening experience

The experience of opening a Cash ISA within the Moneybox app was seamless and the information provided on the account comprehensive and customer-focused. I love using the app and have found it very easy to open my Cash ISA which made me confident in transferring my savings and eager to explore some of the other accounts. Reviewed on: 7th February 2024

Easy and accessible

The Moneybox cash isa is really easy to understand and use, customer service is brilliant too. Can always contact someone from Moneybox. Great to be able to see your isas in the same place! Reviewed on: 7th February 2024

Brilliant app and experience all round.

Brilliant app and experience all round. Best I’ve tried. Reviewed on: 6th February 2024

So simple & slick

So simple & slick made opening an ISA effortless Reviewed on: 6th February 2024

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