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Neos Reviews

Ratings based on 2 reviews Last review 2 months ago
3 / 5Good overall rating

Neos reviews gives you insight into this insurer launched in 2016. Known for their innovative outlook on the home insurance market, this insurer is quick literally on the forefront of bringing insurance into the modern era. Have you had the pleasure...

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Neos reviews gives you insight into this insurer launched in 2016. Known for their innovative outlook on the home insurance market, this insurer is quick literally on the forefront of bringing insurance into the modern era. Have you had the pleasure or displeasure of using Neos? Let us know why by sharing your review here.

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Your Neos Reviews (2)

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25th January 2019

Beware - Will go to all lengths to avoid paying hard working customers.

Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower itself. Not covered under faulty workmanship (which is a general exclusion!!!) or as a result of sealant or...

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Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower itself. Not covered under faulty workmanship (which is a general exclusion!!!) or as a result of sealant or grout despite property only being 5 years old. Took 7 days to send out a surveyor to review the claim. He advised me that I did not have cover for 'trace and access', so I would not be able to claim for the work already done by the plumber to identify the leak. It turns out I do have additional cover for this and could claim up to £1,000. They do not work weekends and everything is handled within 3 workings days. So if you do have an issue - expect to be waiting a while for any resolution - if you are that lucky and they either don't lie or find a clause in your policy to not compensate.