Neos Reviews

  Ratings based on 2 reviews       Last review 2 years ago    

Neos reviews gives you insight into this insurer launched in 2016. Known for their innovative outlook on the home insurance market, this insurer is quick literally on the forefront of bringing insurance into the modern era. Have you had the pleasure...

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Neos reviews gives you insight into this insurer launched in 2016. Known for their innovative outlook on the home insurance market, this insurer is quick literally on the forefront of bringing insurance into the modern era. Have you had the pleasure or displeasure of using Neos? Let us know why by sharing your review here.

Overall Rating

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Neos Review Insight

What are people saying in their reviews?

Incentives

100% of feedback is Product related

Customer profile

Top Age Profile: 45-54

Top Channel Preference: Online

Neos Products 2

Home Insurance

Beware - Will go to all lengths to avoid paying hard working customers.

Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower itself. Not covered under faulty workmanship (which is a general exclusion!!!) or as a result of sealant or... Read more

Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower itself. Not covered under faulty workmanship (which is a general exclusion!!!) or as a result of sealant or grout despite property only being 5 years old. Took 7 days to send out a surveyor to review the claim. He advised me that I did not have cover for 'trace and access', so I would not be able to claim for the work already done by the plumber to identify the leak. It turns out I do have additional cover for this and could claim up to £1,000. They do not work weekends and everything is handled within 3 workings days. So if you do have an issue - expect to be waiting a while for any resolution - if you are that lucky and they either don't lie or find a clause in your policy to not compensate.

Reviewed on 25th January 2019
matt_cain_@hotmail.com's avatar
matt_cain_@hotmail.com
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Home Insurance

Really innovative and it works

Clever technology (for the paranoid!) that brings down insurance costs and limits damage of claims

Reviewed on 26th June 2018
Paul's avatar
Paul
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