The Consumer Credit Awards are back for their sixth year, and voting opens today, 7th June 2021. 

100% voted for by customers, the awards aim to find those financial companies that are most dedicated to putting their customers first. The Consumer Credit Awards are now a go-to resource for customers and organisations looking for the best credit providers and suppliers. In 2020 over 19,000 customers had their say in the awards.

Jacqueline Dewey, CEO of Smart Money People said, “The last 12 months have been incredibly challenging. Like all other financial service industries, the credit industry has had to respond to new ways of working and demand from customers who may have experienced a change to their finances. The Consumer Credit Awards 2021 will be a testament to those firms who have responded well to the challenges faced and left their customers with positive outcomes.”

Key dates

  • Voting opens: 7th June 2021
  • Finalists announced: 16th August2021
  • Voting closes: 6th September 2021
  • Awards ceremony: 23rd September 2021


5 top level awards - Firm of the Year, Innovation of the Year, Treating Customers Fairly Champion, Customer Service Champion, Best Newcomer

10 firm specific awards - Best Car Finance Provider, Best Loan Provider (lending >£2.5k), Best Loan Provider (lending <£2.5k), Best Retail Finance Provider, Best Consumer Credit Broker, Best Financial Support Provider, Best Credit Union (North), Best Credit Union (South), Best Credit Report Provider, Best Credit Building Product Provider

2 partner specific awards - Technology Partner of the Year, Credit Information Partner of the Year

Would your firm like to take part?

If your organisation is interesting in getting involved in the awards, please contact us at [email protected]

Will you help us to find our winners?

If you’re a customer and would like to take part, please share your honest feedback here and you’ll also be entered into our £1,000 prize draw.

If you work in a financial firm and would like to vote for one of your partners, please click here to vote.

Winners will be announced on the 23rd September 2021

The Consumer Credit Awards winners will be announced on the 23rd September at an entertainment-filled and fun ceremony in London.

If you’d like to find out more about the Consumer Credit Awards, you can find out more here or contact us at [email protected].

You can find a list of the Consumer Credit Awards 2020 winners here