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NHS Credit Union: Loans reviews

View other NHS Credit Union products
4.95
Based on 363 reviews, last reviewed 15th Jul 2025
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No new 1 star reviews
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Latest highest rating:

5

Easy hassle free and friendly experience Easy hassle free and friendly experience Reviewed on: 15th July 2025
Priya S's avatar
Priya S

Latest lowest rating:

1

Inflexible and expensive I had misfortune to have to use loan for IT purchase via NHS employer. Ended up paying more interest and more tax than if I had just bought through ... Read more Reviewed on: 29th June 2020
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Jonathan
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NHS Credit Union Loans reviews (363)

Outstanding

5
I've been with NHS Credit union for many many years & this service has been outstanding . Many many a loan throughout the years & the experienced staff fabulous & dedication I have received from them is excellent. Wouldn't be without them , keep up this excellent work Reviewed on: 24th June 2020
Anne's avatar
Anne

Excellent Customer Service

5
Outstanding question to detail,when I needed,What a great company to deal with. Reviewed on: 24th June 2020
Kevan Reid's avatar
Kevan Reid

Excellent service

5
Excellent service prompt reply’s and helpful staff when you contact them Reviewed on: 24th June 2020
Lynn Stirling 's avatar
Lynn Stirling

First class Customer Service

5
Always a warm friendly greeting, helps u arrange what you need with help & advice along the way. Very smooth transactions and always very helpful. Reviewed on: 24th June 2020
Julie Checkley's avatar
Julie Checkley

Helpful staff, stress free, affordable

5
Always easy helpful process and always made to feel valued. Reviewed on: 24th June 2020
Alison Baillie's avatar
Alison Baillie

Great service

5
Well experienced staff to guide you through the details helpful and friendly. Low interest rate and out of my wages straight away so bonus that you have paid before you pick up your pay! Reviewed on: 24th June 2020
Nicola Richardson's avatar
Nicola Richardson

Excellent service

5
I was struggling for finances in the run up to xmas,had recently spilt from partner and was on my own with my baby girl.i was stressed and worried. The ladies at credit union were helpful and calm. Gave me options and at despite my request being at the 11th hour they saved my babies (and step kids) xmas. Reviewed on: 24th June 2020
Claire Morrison 's avatar
Claire Morrison

Great way to save

5
The credit union is a great way to save, access loans without using your savings and the interest rates are better than any bank. It is so simple to access from computer, tablet or phone and you can transfer your savings straight to your bank account if necessary.........just fabulous. Reviewed on: 24th June 2020
Janet Cowell's avatar
Janet Cowell

Excellent service

5
NHS credit union is a valuable resource easy to access and available to all. The process to join is very simple practical and straightforward. The app is a simple easy to follow design and staff are readily available when needed. Reviewed on: 24th June 2020
Lesley 's avatar
Lesley

Great quick service

5
Previously had 2 loans with them and on both occasions had a quick friendly helpful service. Telephone calls always helpful. Reviewed on: 24th June 2020
Alison's avatar
Alison

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