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NHS Credit Union: Loans reviews

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4.95
Based on 363 reviews, last reviewed 15th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Easy hassle free and friendly experience Easy hassle free and friendly experience Reviewed on: 15th July 2025
Priya S's avatar
Priya S

Latest lowest rating:

1

Inflexible and expensive I had misfortune to have to use loan for IT purchase via NHS employer. Ended up paying more interest and more tax than if I had just bought through ... Read more Reviewed on: 29th June 2020
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Jonathan
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Review NHS Credit Union: Loans now

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NHS Credit Union Loans reviews (363)

A great way to save money

5
I had a tax bill that was due so I borrowed enough to pay it off. But as well as paying the loan I added a wee bit to the loan so that at the end of the loan I had put some savings away so it didn't feel I was just paying the loan off. Reviewed on: 24th June 2020
David Tait's avatar
David Tait

Helpful, thoughtful efficient andattentive staff

5
I took out a consolidation loan after the house we bought was in worse condition than thought so had to consolidate and refinance outgoings and they were so efficient and considerate. Reviewed on: 24th June 2020
Tracy's avatar
Tracy

Excellent facility and straightforward to use.

5
I have been with the credit union for many many years now and I have used the savings and loans facilities. This has allowed me to budget for unexpected costs ie car repair , new washing machine etc The rates are excellent and each customer is paid a dividend Reviewed on: 24th June 2020
Libby Jamieson's avatar
Libby Jamieson

Helpful

5
Quick and easy processes from team willing to help and advise on products Reviewed on: 24th June 2020
Laura Malloch's avatar
Laura Malloch

Great service, will do all they can to help

5
Very understanding at a difficult time. Empathetic, professional and provide a quality level of service Reviewed on: 24th June 2020
Mark Hibberd's avatar
Mark Hibberd

Excellent credit union

5
Great service from a worthwhile organisation that works to support staff Reviewed on: 24th June 2020
Marjory 's avatar
Marjory

Always extremely professional, helpful and courteous

5
Every single contact I have had with this company has been 5* Every phone call or correspondence has been dealt with professionally, staff are really friendly and always very quick with responses. Brilliant having been with them for many years I can’t speak highly enough. They are my first port of call whenever I need anything financially and much more of a personal service. Reviewed on: 24th June 2020
Suzanne Johnson's avatar
Suzanne Johnson

Excellent

5
Highly recommend. . I have been using this service for years . I use this services instead of banks Reviewed on: 24th June 2020
Dorothy La Moore's avatar
Dorothy La Moore

Bespoke to the individual

5
You come away with a glow, contented. Reviewed on: 24th June 2020
Aileen Taylor's avatar
Aileen Taylor

Excellent and efficient service

5
Great customer service skills, everything is simple to understand and an overall simple and seamless process :) Reviewed on: 24th June 2020
Emzk's avatar
Emzk

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