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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

One Call Is the only call

Excellent value year on year. Good online set up. Perfect Reviewed on: 25th August 2020

Good Service

No hassle and reasonably priced. Reviewed on: 25th August 2020

Car / house insurance

Good service answer all questions prompt Reviewed on: 25th August 2020

Perfect insurer

Efficient service at competitive prices. Reviewed on: 25th August 2020

Good honest service

No issues and simple to use, thank you for your help and assistance Reviewed on: 25th August 2020

Excellent

Excellent customer service and great value for money Reviewed on: 25th August 2020

Was not the best experience and could make improvements

It took 4 months to organise my house being sorted after a flood. Head of claims for household was not very helpful and said they had no one available when they did to help. They also wouldn’t pay out the full amount required to fix property so I been left over £7000 short to repair house myself. Found them very rude and not caring. They wouldn’t believe the extent of Damage and sent out a loss adjuster who was appalled with them. Plus note they pay quick then they agree amount. They did compensate £500 for my complaint. Again still not enough to finish the work needed.... Reviewed on: 25th August 2020

Great value for money

Easy to communicate with, especially when making a claim. Website easy to navigate and very competitive pricing. Reviewed on: 25th August 2020

One call and it's all complete. Exactly the right company name !

So easy to get quotes,cover,advise and help when you need it. Staff training must be good as they are ALL fab. Reviewed on: 25th August 2020

Great Service and helpful courteous staff

I have only been with One Call for 2 years but have nothing bad to say about them. It has been an easy and stress free experience. Reviewed on: 25th August 2020

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