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One Call Insurance: Insurance broker reviews

4.82
Based on 10,532 reviews, last reviewed 24th Jul 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026
ChrissyP's avatar
ChrissyP

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Been great for me

5
I had to change details and there was no charge! And my renewal premium was really competitive. Reviewed on: 13th September 2022

Excellent all round service.

5
Excellent prices, clear language, no hard sale or too much jargon. Great company Reviewed on: 13th September 2022

Good service

3
Overall good service but on my last claim the person I spoke to didn’t really know what she was doing and I also didn’t think she understood me (language barrier) it made the claim quite difficult and in the end I cancelled the claim. Reviewed on: 13th September 2022

Insurance

5
Great website. Easy to work through to obtain my insurance. Very good prices. Would recommend. Reviewed on: 13th September 2022

good service

4
nice people, dealt with efficiently Reviewed on: 13th September 2022

Simple cost effective insurance

5
One Call make insurance easy. Simple language makes comparisons with other insurance providers straightforward. Comprehensive cover. Good value. Easy to use website. Though not made a claim recently, the experience of the claim process was straightforward and promptly resolved. Reviewed on: 13th September 2022

Solid product

4
Was able to make a claim easily Reviewed on: 13th September 2022

Fantastic value and customer service

5
Always available to answer queries and still excellent value for money. Reviewed on: 13th September 2022

All in one

5
First Class Products available, First Class Service,First Class Rewards, all in one. Reviewed on: 13th September 2022

Excellent advice and competitive premium

5
I have been with OneCall for a few years now, and cannot find a better broker. They have consistently found me an appropriate level of home and contents insurance. Reviewed on: 13th September 2022

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