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One Call Insurance: Insurance broker reviews

4.82
Based on 10,531 reviews, last reviewed 17th Jul 2026
5900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Such a great company very happy with my insurance. Such a great company very happy with my insurance. Reviewed on: 17th July 2026
Rob 's avatar
Rob

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10531)

Great company competitive pricing

5
Have been a customer of Onecall for a number of years, there team is polite, friendly and knowledgeable they will always find you the best deal. Enquiries and questions are alway answered promptly and if they say they will call you back they do. Thoroughly recommend Reviewed on: 13th September 2022

Easy Straight Forward Insurance

5
This will be my 2nd Yr with one Call no problems and even my premiums went up very slightly making it affordable. Which is more important than ever is these trying times. Very happy and would recommend. Reviewed on: 13th September 2022

Helpful, friendly, good value for money

5
Easy to set up, very friendly customer service. Quick response time and good value for money Reviewed on: 13th September 2022

Home security

5
Well balanced cover at an affordable price Reviewed on: 13th September 2022

Poor customer service

1
Poor customer service, didn’t provide details to my Insurer about previous claims details, impossible to speak to a real person.. won’t be using them again. Reviewed on: 13th September 2022

Easy and good value

4
I’ve not had to claim on my insurance but when I’ve had to contact customer service they’ve always been helpful! Was the most reasonable priced for the level of cover too. Reviewed on: 13th September 2022

Not brilliant

1
I have paid my premiums for 2 years, I recently put a claim in to be insulted and my claim declined. Apparently I have a cheap bath! Reviewed on: 13th September 2022

Great service, better price.

5
I cannot fault One call insurance. Everything you need and more than competitive price. Reviewed on: 13th September 2022

Competitive rate

4
Bought my insurance via One Call as they were very competitive. They followed up my purchase with a call to ensure all was ok and whether I wanted to add anything to the insurance. Reviewed on: 13th September 2022

Good company

4
Quick service & informed all the way through a claim Reviewed on: 13th September 2022

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