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One Call Insurance: Insurance broker reviews

4.82
Based on 10,532 reviews, last reviewed 24th Jul 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026
ChrissyP's avatar
ChrissyP

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Superb overall service

5
Provide a super service for cost of insurance with extras included. Can't fault one bit. Reviewed on: 13th September 2022

Great company competitive pricing

5
Have been a customer of Onecall for a number of years, there team is polite, friendly and knowledgeable they will always find you the best deal. Enquiries and questions are alway answered promptly and if they say they will call you back they do. Thoroughly recommend Reviewed on: 13th September 2022

Easy Straight Forward Insurance

5
This will be my 2nd Yr with one Call no problems and even my premiums went up very slightly making it affordable. Which is more important than ever is these trying times. Very happy and would recommend. Reviewed on: 13th September 2022

Helpful, friendly, good value for money

5
Easy to set up, very friendly customer service. Quick response time and good value for money Reviewed on: 13th September 2022

Home security

5
Well balanced cover at an affordable price Reviewed on: 13th September 2022

Poor customer service

1
Poor customer service, didn’t provide details to my Insurer about previous claims details, impossible to speak to a real person.. won’t be using them again. Reviewed on: 13th September 2022

Easy and good value

4
I’ve not had to claim on my insurance but when I’ve had to contact customer service they’ve always been helpful! Was the most reasonable priced for the level of cover too. Reviewed on: 13th September 2022

Not brilliant

1
I have paid my premiums for 2 years, I recently put a claim in to be insulted and my claim declined. Apparently I have a cheap bath! Reviewed on: 13th September 2022

Great service, better price.

5
I cannot fault One call insurance. Everything you need and more than competitive price. Reviewed on: 13th September 2022

Competitive rate

4
Bought my insurance via One Call as they were very competitive. They followed up my purchase with a call to ensure all was ok and whether I wanted to add anything to the insurance. Reviewed on: 13th September 2022

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