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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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9%
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1%
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1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10467)

Good VFM

4
Great value for money, quick and easy to setup Reviewed on: 13th September 2022

Easy-to-understand cover at the best price

5
Despite going on comparison sites, I found One Call offered me the best price, and the cover they provide is comprehensive and easy to understand. It's simple to add in extra cover (eg for valuable items) if you need to. I (fortunately!) haven't had to make a claim, so cannot comment on this aspect of their service. Reviewed on: 13th September 2022

Good value

5
Easy and quick to set up insurance and a competitive price Reviewed on: 13th September 2022

Very competitive

5
Quick and easy and very competitive Reviewed on: 13th September 2022

Great company!

5
Easy to set up initially and easy to deal with Reviewed on: 13th September 2022

Very good telephone staff and an easy to understand portal

4
Have needed to contact them regarding my policy and they took the time to explain everything so I went away more confident in what I was covered for. Reviewed on: 13th September 2022

Flooded bathroom

5
My toilet cistern bust in the middle of the night, flooding the en-suite and leaking through to the room below. Not only was the cistern replaced but also the tiled floor (which had cracked) and the under-floor heating system. They also dried out the room beneath and carried out remedial work there. I was very impressed. Reviewed on: 13th September 2022

Great service provider

5
Great service provider, great price plan, great customer care Reviewed on: 13th September 2022

No hassle insurance

5
A quick and easy insurance company to deal with. Reviewed on: 13th September 2022

Good so far

5
Good so far no complaints easy to set up Reviewed on: 13th September 2022

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