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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Number one Insurance

5
Simple quick easy and value for money Reviewed on: 13th September 2022

The Best

5
They are First class at helping with any issues Reviewed on: 13th September 2022

Great service

5
Simple to use service. Good to know I’m covered in the future , whatever that brings Reviewed on: 13th September 2022

Excellent great price

5
Found one call insurance on Compare the market excellent price Reviewed on: 13th September 2022

Good company

5
I have building and contents insurance at a very competitive price. Reviewed on: 13th September 2022

Very good

4
Cracking xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 13th September 2022

Poor service & rip off fees

1
Recently needed to update my address and could not find a phone number or email address to do so. Eventually, after being logged out repeatedly, I found a chat facility hidden in the complaints section. Once I did manage to connect with a human & many questions later I was told it's a whopping £40 fee to update my address. I asked if they could email me details of how to cancel my policy but they didn't bother to do so. Reviewed on: 13th September 2022

Great Value Insurance

5
I initially shopped around for a car insurance renewal land One Call Insurance ticked all the boxes at a discount price when compared with others. My home insurance came up for renewal later on and I found the same experience with this. Reviewed on: 13th September 2022

Best price great website and service

5
Overall a great service from day one, all documents sent in plain English, and regular updates Reviewed on: 13th September 2022

One Call Insurance are great.

5
Have used One Call Insrance for a number of years and they are a good, reliable company. Reviewed on: 13th September 2022

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