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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Car insurance

4
Had no problems at all with the service or policy, all the information I needed was on the on onecall Web portal and resolved any issues and questions on the webchat service, overall a good service with no problems, would recommend to everyone Reviewed on: 28th September 2021

Efficient and good value

5
Easy to deal with on-line insurance. Competitive prices and robust cover. Reviewed on: 28th September 2021

car Insurance

5
This company makes getting Insurance so simple, easy and no hidden extra's, they are open and honest. would recommend to anyone due for renewal. Reviewed on: 28th September 2021

Very efficient

5
Easy to use website and Live Chat works well with short waiting times. Reviewed on: 28th September 2021

online service

5
the online portal and live chat is excellent. i would recommend one call to everyone. Reviewed on: 28th September 2021

Excellent customer service

5
Had a problem with unregistered payment and with the live chat was sorted in less than 5 minutes Reviewed on: 28th September 2021

quick and easy service

5
very helpful and not in a long queue. resolved in minutes Reviewed on: 28th September 2021

Great service done simply

5
Had a very service with these guys always felt looked after both too much trouble cheers Reviewed on: 27th September 2021

Great service, they go the extra mile!

5
James was so very helpful, nothing was too much trouble, he kept me informed throughout the process, and I was totally satisfied with the way I was treated and the end result. Thanks James. Reviewed on: 27th September 2021

Amazing

5
They have have been patience with me when I have been going through hard times even before the pandemic. Big up One call. Thanks Reviewed on: 27th September 2021

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