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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Excellent service

Always polite, helpful and very understanding. Excellent value for money, would recommend to any one. Keep up the good work. Reviewed on: 17th September 2020

Information given by one call insurance group

keeping your customers well informed during these difficult times Reviewed on: 17th September 2020

So far so good

Insurance for the third year running.. very competitive and extremely helpful staff. Reviewed on: 17th September 2020

Great service

2nd year with one call.... No complaints Reviewed on: 17th September 2020

Very good

Seem always to look to help with quotes. Very friendly and patient. Reviewed on: 17th September 2020

very good quality for the price

i have got my partner to join onecall and he saved £200 pounds Reviewed on: 17th September 2020

Mr Phillip Edney

I have been waiting 12 weeks to have my windscreen replaced When I finally managed to speak to a person they were as helpful as a wet paper bag Logged official complaint...... still waiting and nobody calling or trying to help Awful service... They took my money soon enough when I wanted insurance and I paid in full, not over a period of time.! Terrible, terrible unprofessional service and No support. Reviewed on: 17th September 2020

Terrible service

One Call are useless, I’d advise anyone to avoid them See my financial ombudsman case Reviewed on: 17th September 2020

Positive supportive experience

Responded positively to a claim ageist me , took the worry from me and dealt with the issue . Would absolutely recommend . Reviewed on: 17th September 2020

Always there

Very polite and professional when ever I've needed to speak to them. Keep up the good work. Reviewed on: 17th September 2020

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