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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

1 call

Always found one call very helpful when contacting them. Reviewed on: 17th September 2020

Good customer service and easy to arrange.

I found taking out the insurance quick and easy and at a fair price. The insurance renewal comes up soon so that is the real test as to how good a company is and how loyal they are to existing customers!! Reviewed on: 17th September 2020

Easy to deal with no hassle.

Worry free don't need to think about as it's all take care of by yourself. Reviewed on: 17th September 2020

Fantastic Staff

Anytime I've needed help, either via the webchat or over the phone, the response I've got has been brilliant, knowledgeable, friendly, professional and very helpful. Thank you to all the staff that have helped me over the years. Reviewed on: 17th September 2020

Satisfied

People are easy to deal with and explain things well Reviewed on: 17th September 2020

Nothing is too much trouble for this lovely team

My husband died suddenly. I called to enquire what I needed to do. Everything was sorted for me in one stress-free call. Very compassionate, understanding and kind. I would not get this device anywhere else. I feel like a real person speaking with another real person. Thankyou soo much Reviewed on: 17th September 2020

Excellent service and value

Customer service is excellent polite and professional Reviewed on: 17th September 2020

Unrivalled Service

Competitive prices, excellent service with added extras for no extra cost. It was easy to insure my car with One Call, didn't need to think twice about it. Reviewed on: 17th September 2020

Never again!!!!!

Kept a claim against me dragging on for nearly a year which wasn't even my fault. Anybody would've been able to see the claim exactly for what it was, a crash for cash scam!! Appalling customer service and case management. I can't wait until my year is up because I will be off and never would I recommend One-Call. Never!!!! Reviewed on: 17th September 2020

Best at its best

So far I had been looked after very well Reviewed on: 17th September 2020

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