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One Call Insurance: Insurance broker reviews

4.82
Based on 10,535 reviews, last reviewed 6th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026
ChrisC's avatar
ChrisC

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

The One Insurance Company I Can Call

5
The only Insurance company that I have ever renewed my car Insurance with, actually the only company that I have used more than once. That says it ALL Reviewed on: 31st August 2020

This is the best one I never had

5
The customer services are so helpful when needed and respond on time Reviewed on: 31st August 2020

fantasic insurance company

5
had a accident wasnt my fault dealt with everything especially medical side.Best company around Reviewed on: 30th August 2020

Simplicity

5
Honest real people who actually listen and don’t try selling you things you don’t need and talk you through your policy making sure you’re happy and understanding your personal cover Reviewed on: 30th August 2020

One call insurance

5
Very helpful Quick and efficient especially when needed Reviewed on: 30th August 2020

Loyalty is key

5
They are reasonably priced, have very good customer service who actually listen and will do their best for you. If you have been with them for as long as I have you can become a platinum customer which I find handy... same price for 3 years long as no change and a rolling month contract. I wouldn't change from them and i often try to persuade my friends to join. Reviewed on: 30th August 2020

Excellent

5
Have had to call few times for breakdown and advice. Customer service received first class nothing was any trouble to call handelers Polite, helpfull and knowledgeable. Reviewed on: 30th August 2020

Damage to my vechicle

5
one call were brilliant after my car got damaged. Really helpful in explaining the procedure and made it easy to understand all the steps to get my claim done Reviewed on: 30th August 2020

excelliant service

5
always helpful on any phone calls but I am lucky enough at the moment not had to reort accident or any claims Reviewed on: 30th August 2020

Very good customer service

4
I do think about looking around for other quotes but I always go back not got a wrong word to say Reviewed on: 30th August 2020

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