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Partners Credit Union: Loans reviews

4.89
Based on 801 reviews, last reviewed 22nd Apr 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
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1%

Latest highest rating:

5

Very easy and quick process with a helpful customer... Very easy and quick process with a helpful customer service team (as always). Reviewed on: 22nd April 2025
Steph's avatar
Steph

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024
Cath's avatar
Cath

About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

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Partners Credit Union Loans reviews (801)

Staff very professional and polite

4
They were very helpful when I needed a loan. I have been saving with partners credit union for a few years now I wouldn't go anywhere else Reviewed on: 16th June 2022

Brilliant customer service

5
Very nice understanding staff , any problems the staff really go above and beyond to help Reviewed on: 15th June 2022

Friendly people

5
Friendly staff always at the end of the phone to help you to get what you need Reviewed on: 15th June 2022

Would recommend

5
All dealings I have had have been great, if I need to the money out it is really quick and easy Reviewed on: 15th June 2022

Excellent Customer Service

5
A great place to use as a means of saving. Friendly helpful staff and easy access to your savings. Highly recommended. Reviewed on: 15th June 2022

Absolutely fantastic staff. Always happy to help.

5
Fantastic experience. Always dealt with in a professional manner. Reviewed on: 15th June 2022

Great service

5
Always happy to help and go over and above Reviewed on: 15th June 2022

lifesavers

5
I needed some financial help as I was struggling , I have been putting a little bit away each month, so got a loan which was a straight forward process, when i had covid and was off work they were very understanding and deferred a couple of months payments , Also Ideal for christmas or holidays for saving, I have got my 3 children signed up to it as well . Reviewed on: 15th June 2022

Excellent Customer Service

5
I have been dealing with Partners Credit Union for a number of years now, I have to say I have been really impressed with service I have received over the years, whether its by calling the office or dealing with them through emails, nothing has been too much trouble with my enquires which I have been ever so grateful with the support given. Reviewed on: 15th June 2022

Excellent

5
So helpful and always available to speak with Reviewed on: 15th June 2022

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