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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helped me through difficult times.

5
They don't judge you at possibly the worst time of your life. Honest advice and they got me back on track. They arranged with my creditors an affordable monthly payment. My worries have gone. Thank you Payplan. Reviewed on: 12th June 2022
Steven Stubbs's avatar
Steven Stubbs

Stress relief

5
Very helpful staff,especially my case officer Tammylee Downs,been a difficult time but made a lot easier by payplan Reviewed on: 12th June 2022
Darren Jones's avatar
Darren Jones

Helped me and my partner when we needed it the most

5
I am self employed and I was out of work for a few months due to a mental health illness myself and my partner were struggling with repayments to our creditors. we contacted PayPlan and they we very quick to help us out ! They were also very understanding towards my illness.I highly recommend there services. Reviewed on: 12th June 2022
Ben Hooper's avatar
Ben Hooper

Excellent customer service

5
No pressure and always willing to consider your circumstances. They strike a great balance between clearing your debt and making payments that are realistic. Would 100% recommend to friends and family. Reviewed on: 12th June 2022
Carl Beardsmore's avatar
Carl Beardsmore

Blessed

5
Payplan has been one of the best decisions that I’ve made. They were there at a difficult time in my life. Friendly and compassionate staff that offer their services with no judgment. Reviewed on: 12th June 2022
deborah redfern's avatar
deborah redfern

Perfect

5
Hassle free easy to do very helpful Reviewed on: 12th June 2022
Alan's avatar
Alan

No End of Help to me

5
All I can say is Payplan have be fabulous, they have helped me so much, courteous, helpful - they have taken the strain from my life - which would have been a lot shorter - had I not found them ! Reviewed on: 12th June 2022
KAREN JONES's avatar
KAREN JONES

Very considerate and understanding.

4
I’ve been luckily enough to stubble across this platform that provides me with excellent service. Everyone I talk to always show high of support. Stephen comes tom mind instantly. Whenever my circumstances changes, he always help me out in making my payments affordable for me and work with my payment setup. Always email/text or call to update me on any changes etc. just a few but all in all I have a great experience. Reviewed on: 12th June 2022
Donomar's avatar
Donomar

Helpful, friendly and understanding

5
Staff are really understanding, in my case not pushing me for anything when I've felt it all too much. They are happy to chat, text or email and always call back when agreed. Wouldn't change anything except to not have to have reason to use their services Reviewed on: 12th June 2022
Evue's avatar
Evue

Helpful

4
Helpful and made me feel at ease with sorting my finances, quick to respond with any queries I have had. Reviewed on: 12th June 2022
Lisa Butterill's avatar
Lisa Butterill

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