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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

Very good service.

5
Very helpful, easy to talk too recommended to us by a trusted bank and haven't regretted one minute of talking to them. Reviewed on: 10th June 2022

No pressure and amazingly supportive

5
PayPal were recommended to me by my bank- to offer help and advice concerning my debts. PayPal wanted to help straightaway. They asked the necessary questions and although i never felt obliged to take them up on their offer of assistance, I just knew that they would offer the right support in dealing with the bank and help in getting me debt free in the best possible way for my circumstance. Their whole package of service was just incredible. Timing, communication, support, and response to any questions I had was brilliant. The app helps keep track too. Am now debt free with much thanks to the PayPal team. Reviewed on: 10th June 2022

They actually care about my wellbeing

5
Payplan is great at supporting me and dealing with my financial/debt problems but they are even greater at supporting me emotionally.Their staff treat us an individual with "my" unique specific circumstances and they try to find a solution for "my" circumstances,so I feel I am the center of the process,am not a just a case for them,I am an individual and I can feel that first of all, they actually CARE about my wellbeing and how my debt problems are affecting my daily life Reviewed on: 10th June 2022

Haven't delivered what they promised

1
Ive been misled from the beginning. They haven't helped me like they said they would. Reviewed on: 10th June 2022

Helpful and understanding

5
My financial worries were causing health worries I was set up immediately with a DMP which fell into place within a few weeks Since then things have become much easier Reviewed on: 10th June 2022

Very very helpful I am

5
I am Not depressed anymore life is much easier and stress free ever since I went with payplan they sued all my debts in one and so good Reviewed on: 9th June 2022

All very fair and to be trusted thoroughly

5
They made things as quick and easy as they were ever going to be, communication is very good, and above all (and, let's be honest, unlike some debt solution providers) there was genuinely no pressure to take things in a particular direction. Reviewed on: 9th June 2022

Time to change

5
From the start of my payplan journey I was put at ease about things and that I could move forward and live again. Even tho my plan has taken longer then it should off. Payplan staff have always been there to help. And understand situations that have occurred. Best thing I did to help me out of debt.. If u need help reach out to payplan staff don't suffer alone and feel depressed. Things can change if u reach out Reviewed on: 9th June 2022

Support for financial issues

5
I have been supported by payplan for six years now. They have been so supportive and offered non judgemental service. Reviewed on: 9th June 2022

Friendly and helpful

5
It was a worry that i would feel like i was been judged for getting myself into the situation i did but that wasn't the case. Payplan was very helpful and understanding and made the full experience easier. Reviewed on: 9th June 2022

Review PayPlan: Debt solutions now

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