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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Great support

5
All at PayPlan are supportive and knowledgeable and have provided advice and direction in an otherwise confusing situation. Very understanding and approachable. Thank you Reviewed on: 9th June 2022
Claire 's avatar
Claire

Really good help when needed

5
Payplan are really helpful when you are in a lot of debt they have helped me so much. And if you have changes to your circumstances they listen and offer support. I had cancer in 2017 and I was off sick from work and had to go on benefits so they reduced payments for the time I was off work and on little benefits. Excellent customer service through email and phone calls. Reviewed on: 9th June 2022
Sarah Mcgann's avatar
Sarah Mcgann

Very supportive and understanding

4
Have adapted to my changjng circumstances and communication between us has been easy. Reviewed on: 9th June 2022
Sharon's avatar
Sharon

Very attentive, accurate and caring

5
Engaged every step of the way.. and clear in what is needed and fair at the same time. Would highly recommend them.. Reviewed on: 9th June 2022
BeeK's avatar
BeeK

Brilliant

5
So very helpful ,polite and very friendly never felt embarrassed or ashamed about the situation I was in Reviewed on: 9th June 2022
Judith weller's avatar
Judith weller

Excellent

5
Very Helpful and friendly, great service Reviewed on: 9th June 2022
Alan Willey's avatar
Alan Willey

Great support and easy to apply

5
I had put off consolidating my debts for so long but when I actually called payplan they made it so simple and I love that I can adjust it every year to pay more or less depending on what I can afford. Reviewed on: 9th June 2022
alice rath's avatar
alice rath

Very understanding

5
Didn't know which way to turn, contacted payplan, they were extremely understanding and compassionate. I have one year to clear my debt. Its been a very stressless experience. Highly recommend. Reviewed on: 9th June 2022
Chris Bowker's avatar
Chris Bowker

A ladder back to living.

5
PayPlan reduced my stress levels and helped me back to feeling I had my life back. You never feel like you are being judged by them, and someone is always ready to listen and help with practical advise which you know you can follow. Being in debt is like being in a large hole with no way out. PayPlan gives you a ladder to start the climb back to the surface. Thankyou. Reviewed on: 9th June 2022
Linda's avatar
Linda

Life savers

5
Hassle free caring there to help and support Reviewed on: 9th June 2022
jacqui Maddison's avatar
jacqui Maddison

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