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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life saving support

5
Payplan's non-judgemental, humane approach to supporting me was a life saver at a low period in my life. They provided the first glimpse of a way out of my financial burden. I'm still with them, but working towards my debt free goal a much happier person. Reviewed on: 9th June 2022

Excellent

5
Always willing to help towards customer needs Reviewed on: 9th June 2022

Excellent!

5
Payplan have been by my side all the way. They have worked with me to get out of debt and taken the worry out of the situation for me. I will now be debt free within the next year! I can't thank them enough for their support! Reviewed on: 9th June 2022

Helpful, understanding, realistic

5
I was in a pretty bad place with finances and I called payplan and I felt relieved when they just help me sort out a plan and get me back on track. I’m now two years in paying my debts and feeling every month in a better place. I can’t thank the team enough for being that support when I really needed it! Reviewed on: 9th June 2022

Friendly helpful service

5
Have used this company for several years now, they have been absolutely supportive all the way, offering me only the best advice. Reviewed on: 9th June 2022

Amazing support

5
When I felt there was no hope of me getting out of debt , they provided a way out. Reviewed on: 9th June 2022

They helped me when I needed it the most!

5
It's never nice when you admit defeat and have to go through this process but they made it really easy, all online as wel.... Other companys seem to force figures down your mouth and don't give you any breathing space where as Paylan didn't. Reviewed on: 9th June 2022

peace of mind

5
I have been able to forget about debt and get on with my life Reviewed on: 9th June 2022

Ongoing help

5
I contact Payplan on my banks advice and it was the best thing I have done, my payments where getting on top off me and causing me stress and anxiety, my case worker was friendly and talked me through the process step by step and reassured me that everything can be dealt with. I have had a very positive experience. Reviewed on: 9th June 2022

A Sensitive But Supportive Approach

5
PayPlan provide a sensitive but supportive approach; just when you need it most. Thank you, PayPlan. Reviewed on: 9th June 2022

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