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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Peace of mind .

5
The staff are always helpful , kind & listen .... with Payplan & their help I can now sleep at night knowing I can manage my finances . Reviewed on: 9th June 2022

I can live again

5
Ringing PayPlan was the hardest part, but after talking with someone who didn't judge me put me at ease. Making that call was the best thing I did. Reviewed on: 9th June 2022

Life savers

5
I have been with Pay Plan For a while and they just get you. They Are there to help and support you with with your situation and even if your circumstances change. Can't help and thank them enough. 5 stars Reviewed on: 9th June 2022

Help when you're down

5
I was in a real tricky spot after a separation and divorce, and I could not have got myself out of the low position without their help. Reviewed on: 9th June 2022

Changed my life

5
Payplan saved my life. Without them I don't know where I would be now. Reviewed on: 9th June 2022

Slow and steady wins the race.

5
Having fallen into debt working self employed from a customer who reneged on completing project fees. My alternatives were limited - bankruptcy, IVA or DMP. I wanted to keep my financials as tidy as possible with a view to buying a property in the years to follow once I had recovered from the loss and not have a bad credit score report against my name. I decided to opt for DMP. Payplan from the outset removed stresses and worries I had with my creditors and managed to negotiate an agreement on my behalf. I would like to say that this support was critical for me as being in this position through no fault of my own added alot of unsureness and low confidence and having to restart again at a loss can take time. Having this breathing space was a lifeline, I am happy that after paying into my DMP of over twenty years I am in my final year, and thankfully have restored myself in a much more secure financial position. My credit score is above 90% and has been for some years now which on looking back was aided by choosing a DMP. I would like to thank Payplan for all of there help and assistance over the years in restoring my faith that there are institutions out there who can help in such cases as mine. Reviewed on: 9th June 2022

Excellent customer service always

5
Have been with payplan for years really efficient and great customer service plus their online portal is really easy to use Reviewed on: 9th June 2022

Superb support

5
Sleeping a lot easier with how they handled my situation Reviewed on: 9th June 2022

Excellent

4
One wouldn't have to stress out with this company. Easy and straight forward Reviewed on: 9th June 2022

Great help in hard times

5
We used payplan when we got ourselves in debt, my husband had an iva and I was put on debt management it's been a long old slog but in 2 months we'll both be free of debt. Payplan have been great with us and very understanding of our needs whilst on the plan, I'm really impressed with the app it's so much easier to check for yourself how things are going, hopefully we won't get ourselves in that situation again but I wouldn't hesitate to recommend payplan to anyone in the same situation Reviewed on: 9th June 2022

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