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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great service to support you in reslly difficult times

5
PayPlan was with me all the way when i fell into a really difficukt time in my life. My identity wss stolen leaving me in debt and at times i coukd see no way forward PayPlan understood my family circumstances and the effect thd sitution had on my mental health They kept evetything confidential and was compassionatte I am now nearly at the end of the IVA and without this service i dont know how i would have got out of debt and been able to manage the demands of life Grest service Reviewed on: 8th June 2022
Diane Garbett's avatar
Diane Garbett

Helped us tremendously

5
Payplan understood and helped us were they could not only with financial assistance but our overall health and wellbeing due to the demands of the creditors when we thought no-one could help.... Thankyou to you all at payplan Reviewed on: 8th June 2022
Jane Palin's avatar
Jane Palin

Such a helpful company.

5
Really helpful company, staff are always a pleasure to speak to, very helpful and understanding Reviewed on: 8th June 2022
Mike fraser's avatar
Mike fraser

Amazing people

5
Amazing service and people that completely understands your situation and they go above and beyond to help you!! Reviewed on: 8th June 2022
Carolina Veres's avatar
Carolina Veres

Heroes

5
When i was stuck in a bad situation i could not see a way out of they got me to a situation i can handle and took alot of stress away from me Reviewed on: 8th June 2022
Happy customer's avatar
Happy customer

Peace of mind

5
Agents are helpful and kind. Always explain all options & give a recommendation but the choice is ultimately yours & they support that. Clawing your way out of debt is never easy but Payplan have got your back. Reviewed on: 8th June 2022
Rosemary Lee's avatar
Rosemary Lee

Very helpful staff and support overall

5
A relative had recently died and a difficult time generally followed, however great peace of mind from dealing with them. Reviewed on: 8th June 2022
Norman Abbott's avatar
Norman Abbott

They played a key part in getting out of my depression.

5
As we are all aware having debts that you are unable to pay is not good for ones mental health and for some individuals it can lead them to depression. Which was the case for me, for months I struggled to stay afloat and felt like I was drowning. Payplan were the float that helped me get to shore. They provided me with a structured plan that I was able to follow and enables me to pay off my debts, and I no longer receive letters through the mail. I have told my friends of them in my personal life, and urge anyone who is struggling to use them if they are struggling. Reviewed on: 8th June 2022
Anon's avatar
Anon

Great company

5
I was nervous about sorting out my debts but everyone I spoke to made things clear and easy Reviewed on: 8th June 2022
Deborah murphy 's avatar
Deborah murphy

Good

4
I have had a good experience using the company and it is swift, easy and they keep you update often Reviewed on: 8th June 2022
Latisha Wright's avatar
Latisha Wright

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