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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Friendly customer service

5
Excellent customer service, providing clear information to direct me. Well done Reviewed on: 8th June 2022

Great service

5
Great stress free service. They take everything off your hands. Reviewed on: 8th June 2022

A superb service that saves lives.

5
My financial situation was spiralling and I knew I was heading for court action if I didn't seek help. The team at payplan were incredibly understanding and helpful. Everything was well explained and the process was made simple which greatly reduced the stress and pressure I was under. There was no judgment from them and they treated me with nothing but kindness. I will point anyone I know who finds themselves in a similar situation to me, to Payplan. I could not be more grateful for the help they gave and the fact that this service exist at all. Thank you Payplan. Reviewed on: 8th June 2022

Changed my life

5
I was drowning in debt. I don’t know where I will be without pay plan. Amazing service. Thank you. Reviewed on: 8th June 2022

Life Changing Experience

5
At the beginning of 2020 my financial affairs were in a complete mess, in under 30 months PayPlan helped me become debt free. As their slogan says, I can now live again. Reviewed on: 8th June 2022

Life savers!!!

5
I lost my partner a month before my daughter was born, my whole life had spiralled out of control and my money was all over the place, with a new baby to add to the mix you can imagine the state I was in, pay plan, helped me so so much and literally took every stress away and we made the plan, so my experience was made so much easier by them, I’ll forever be grateful Reviewed on: 8th June 2022

Fantastic company!

5
I have nothing but good things to say about Payplan and I have recommended them to family and friends. Helpful service and extremely supportive. Reviewed on: 8th June 2022

A life saving service

5
Payplan gave me hope and a real opportunity to keep our home and repay our creditors at a rate that we could afford. Before I found them I was close to giving up – thank you Payplan. Reviewed on: 8th June 2022

Pay plan feedback

5
I had a very good experience with pay plan Reviewed on: 8th June 2022

Payplan's help changed my life

5
Payplan were kind and understanding and helped me through all the stages of my IVA. They were there for me at a time when I couldn't see a way through the debt. I will always be grateful for their help and recommend them to people who need help with their debt. Reviewed on: 8th June 2022

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