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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service

5
Have been using PayPlan for a year and the service is incredible. The staff have always been very polite and helpful. Reviewed on: 8th June 2022
Dean Murphy's avatar
Dean Murphy

Fantastic Support

5
Good communication easy to contact & talk to reassuring advisors highly recommended Reviewed on: 8th June 2022
Kawasakisam 's avatar
Kawasakisam

So helpful

5
Always supportive non judgemental and do all they can to support me to get control of my finances after a long road of upheavals. I cant thank them enough Reviewed on: 8th June 2022
Anonymous's avatar
Anonymous

Worry free

5
I have been with PayPlanPlus for a few years and I always get the same fantastic service from them. Everyone is so helpful and I have a manageable plan which eases the stress of my debt Reviewed on: 8th June 2022
Fran61's avatar
Fran61

A Godsend

5
Setting up with PayPlan was so easy to do and the whole team are very supportive and approachable. Since joining them I have not had one less worry and I would 100% recommend them to anybody. Reviewed on: 8th June 2022
Ckrystea's avatar
Ckrystea

Very helpful with change if circs

4
I recently dropped to a lower income and after letting payplan know, they were quick to alter my monthly repayments and even agreed to refund the difference. Great experience during a difficult time Reviewed on: 8th June 2022
Kim's avatar
Kim

Life saver!

5
Payplan have really helped me to consolidate my debts into one monthly payment. They spoke to my creditors on my behalf so I didn’t have the stress of doing so. My mental health has improved since Payplan have been managing my finances for me. I would highly recommend. The staff were so friendly and kind as well (every single person I’ve spoken to!) Reviewed on: 8th June 2022
Lucy's avatar
Lucy

Excellent service

5
A fantastic company, that has clearly explained the process in how they can support my debt needs. Great customer service and really friendly. Reviewed on: 8th June 2022
Tom Dudziec's avatar
Tom Dudziec

Really good service

4
Payplan has really helped me get on the right track and find the right solution to my financial situation. Contact with staff has always been friendly and helpful. Reviewed on: 8th June 2022
Dave Sallis's avatar
Dave Sallis

Supportive, organised and helpful

5
Since joining PayPlanPlus I can now sleep at nights. It has helped me to sort out my finances without judgement. Whenever I have an issue they respond quickly. I look at the App every month to see my debts reducing. Thank you Payplan Reviewed on: 8th June 2022
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