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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Empathy

5
Very professional and managed my expectations with empathy and always courteous. Reviewed on: 8th June 2022
Justin Clarke's avatar
Justin Clarke

Great help!

5
I could not fault Pay Plan with the help and support they have provided me with getting my life back on track, they have been so helpful throughout the whole process. Highly recommend Reviewed on: 8th June 2022
Victoria's avatar
Victoria

They have always made me feel supported and have always helped when needed

5
Bring in debt is extremely stressful and you feel a huge amount of shame. When I approached PayPlan after being recommended by a friend they were so understanding and made managing my debt easy and stress free. I would highly recommend their service Reviewed on: 8th June 2022
cheryl courtney 's avatar
cheryl courtney

Really helpful

5
I was getting really down about my debt and was worried I would never be able to clear it. PayPlan were really understanding and helped me agree a plan which should help me clear my debt within three years. Reviewed on: 8th June 2022
Ben McCluskey's avatar
Ben McCluskey

Excellent Service

5
I was very depressed regarding my financial situation, it was spiralling out of control. This wasn't caused by an extravagant lifestyle, it just living expenses. I went to the Citizens Advice Bureau they recommended PayPlan. All the staff are understanding, they don't judge you. My finances are back in control and I am paying off my debt. Reviewed on: 8th June 2022
Sarah T's avatar
Sarah T

Great service

5
Kind, very helpfull and never judgemental. Reviewed on: 8th June 2022
Dean Jardine's avatar
Dean Jardine

Happiness is on Reach of your hand

5
PayPlan helped me on every steps of my financial situation and changed my life and life of my children.After divorce I got a lot of debts and i didn't know how to pay IT only from my Basic factory paycheck and benefits.It was always was a problem with Bills and financing every day problems.but from the time when I cooperated with PayPlan, life of my family extremely changed.After my first call i knew IT will be better.i was depressed at the beginning but when PayPlan helped me, I stopped thinking about financial problems and started new,better life with my kids(my debts are payable now) ,we can go on holiday to Poland because i can save some money and we are very happy .I AM happy. Reviewed on: 8th June 2022
Karol Dunst's avatar
Karol Dunst

Yery helpful

5
The whole idea was frightening but my case officer was really helpful and made the whole process as easy as possible. Reviewed on: 8th June 2022
Jason hook's avatar
Jason hook

Reliable

5
I recomend play plan for everybody who has finincail problems. They are really helpful and everything happens how they say. Pay plan made my lofe so much easier. Reviewed on: 8th June 2022
Antonella Molnar's avatar
Antonella Molnar

Amazing service

5
Don’t know where I would be without the help from Payplan. They have dealt with all my issues and are so friendly and understanding of your circumstances. Everything was so easy with no hassle and they are always there to help or for any enquiries. Thankyou so much Payplan for all your help in helping me to live again and get the breathing space that I need. Highly recommended and a 5* service Reviewed on: 8th June 2022
Mrs Adams's avatar
Mrs Adams

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