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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Fantastic service

5
Amazing service have helped me get my finances back on track.Many thanks Reviewed on: 8th June 2022

Help me deal the situation I was in.

5
support I recieved was so understanding and the staff were wonderful in putting me at ease and explaining each step that would happen. Plus, they listened and I didn't feel like I was a number or being judge. Reviewed on: 8th June 2022

Great Service

4
PayPlan helped me get rid of my debt! Well managed website and communication throughout! Reviewed on: 8th June 2022

My last hope

5
Pay plan helped me so much, they took away all my worries & worked out an affordable plan to pay off my debts. I can’t thank them enough. Reviewed on: 8th June 2022

Absolute God send

5
PayPlan have been amazing, so helpful and straightforward with my finances from the get go. I came to them with my tail between my legs after making a complete mess of my finances with pay day loans, an overdraft and a credit card. They were super helpful straight away, they confirmed all of my incomings and outgoings with me and figured out a suitable monthly payment for me whilst still giving me some wiggle room in case of emergencies or the odd day out. I was so depressed and at the end of my tether because of my financial situation, but ever since getting PayPlan’s help I’ve felt free and as though I can finally breathe again, a huge weight was lifted when I went into my DMP with them. My mental health has come along leaps and bounds too, I’ve gone from a depressed, house bound 20 something year old to a happy, confident, outgoing person that can actually go out and do things with my friends and family again. Thank you PayPlan - from the bottom of my heart! You’ve made everything so smooth and simple for me when I had nowhere else I could turn too. You are truly a God send to me. Reviewed on: 8th June 2022

Brilliant thanks

5
Brilliant service brilliant staff friendly thanks to whole staff Reviewed on: 8th June 2022

Outstanding, helpfull, and "peace of mind" service provided

5
This company helps normal people with mild and severe problems and just takes the fear and pain away with their kind and professional help. I cannot praise them enough for being willing and able to help in my time of great need and would tell everyone that is looking for honest, straightforward help to contact them without delay and find peace of mind. Reviewed on: 8th June 2022

Amazing

5
I was in a real financial bind after having some personal issues- payplan set up my Iva very quickly and have always been there to support me through the process. Very very grateful to them. Reviewed on: 8th June 2022

I can financially breathe again

5
I cannot thank this company enough. Not only do they organise every detail of your debt solution plan but they take away the anxiety of having to deal with creditors. Helpline is very helpful and staff are understanding and friendly. I cannot rate these highly enough, I can financially breathe again Reviewed on: 8th June 2022

Excellent customer service and an empathetic organisation as a whole.

5
I am thrilled with this service, as they are more responsive, action oriented and empathetic than any organisation I've worked with. Reviewed on: 8th June 2022

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