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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

great service

5
its great service, Giving all the information we needed and very approachable. Reviewed on: 30th May 2022

Took my stress away and gave me back control of my finances

5
An amazing company that really helped me when I got myself into financial difficulty. They explained the best option moving forward which in my case was an affordable IVA that allowed me to get my finances back on track. They’ve been really helpful since the initial telephone call plus the app and online portal are easy to navigate. They also have quick response times towards queries. Highly recommended. Reviewed on: 30th May 2022

Reliable and Best Company

5
I have been using PayPlan for last 2 years and I have been receiving exceptional service from the company and the staff..Excellent Customer Service and communication received from them. Highly recommended Reviewed on: 30th May 2022

the best

5
Helpful in every way to find a solution for my debts. Reviewed on: 30th May 2022

Straightforward, fulfilling, life-changing

5
I turned to Payplan at a time when my debt was out of control and the reassurance and straightforward plan that they provided has really changed my life. I was able to put things in perspective and really get on top of my budget. I can finally see a way out and I've still been able to live and enjoy life without the constant worry of how I'm going to afford the latest bill. I can't recommend Payplan highly enough. Reviewed on: 30th May 2022

Grateful

5
Fell on hard times, had to stop working to care for my wife, many sleepless nights with worrying about how I was going to pay my debts. Thanks to Payplan I no longer have that fear, I have a plan which I can afford, no sleepless nights and my debt is still getting paid. Thank you Payplan. Reviewed on: 30th May 2022

Helpful

4
Help me financially, easy to use. Reviewed on: 30th May 2022

Helpful

5
Helpful and reassuring, both qualities much needed and appreciated at the time Reviewed on: 30th May 2022

Excellent service, support and communication

5
Excellent service, support and communication before and throughout the whole process. Reviewed on: 30th May 2022

Life savers... literally

5
They took care of everything! Not only that they are some of the most helpful and reassuring people I have ever spoke to. Nothing is too much they put YOU first. Cannot fault them at all. Absloutley fantastic! Great bunch of human beings Reviewed on: 30th May 2022

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