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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

What a relief!

5
Payplan’s help in managing my finances was invaluable. They were not judgemental and have treated me with kindness since the start. They made the whole process very user friendly and even provided information to help me save money on my day to day expenses. I would highly recommend PayPlan to anyone trying to negotiate their way through problem debts. Reviewed on: 26th May 2022

Has helped the whole family

5
At the start of the pandemic my finances were hit hard. The debt I had was unbearable. Dealing with all the daily phone calls and letters. It was actually a credit card company that recommend I get in touch. And it has been one of if not the best thing I have done in my life. Payplan are with you every step of the way. You are made to feel welcome. I really couldn't of got out of my eebt without them. Reviewed on: 26th May 2022

Great support

4
I fel much more in control of my finances since joining Payplan, and more at ease knowing and seeing my debt being reduced monthly. Very helpful and supportive. Reviewed on: 26th May 2022

Financial Planning at it's Best!

5
We worked hard, enjoyed life. travelled a lot and spent too much thinking we had all the time in the world to clear our credit card debts. Before we knew it we were at retirement age with fixed incomes and the real struggle began. PayPlan was recommended to us by a credit card company. After contacting them, within the first week we had a workable plan in place and the annual reviews gave us the flexibility we needed if our circumstances had changed. The help and advice provided by our Personal Finance Manager has been invaluable. Our situation was viewed sympathetically and we were never made to feel embarrassed. Our plan is due to finish in December and after over 10 years with PayPlans help we will finally be debt free. PayPlan has been a godsend and we would highly recommend them to others who find themselves in similar situations. Reviewed on: 26th May 2022

Helpfull and supportive

5
As soon as my call was answered I was instantly made to feel at ease, the communication was clear and supportive and the process stress free. I highly recommend Reviewed on: 26th May 2022

Excellent company

4
Very helpful and polite people to deal with. Reviewed on: 26th May 2022

Life savers

5
This company has the best staff who look after you and care for you. They explain things so well and manage to get your life and finances back on track Reviewed on: 26th May 2022

Committed to their customers

4
They were there when I needed them at a very dark time in my financial affairs. Reviewed on: 26th May 2022

Help in a rut

5
PayPlan really helped me when I was in a financial rut. They helped me create a budget to see what I could realistically afford and then negotiated with my creditors to help me get back on track towards financial freedom Reviewed on: 26th May 2022

Payplan - the solution to my debt problems

5
The team at Payplan were understanding non judgemental and quick to find a solution to assist me with my mounting debts. They gave sound advice and are on hand if i have any questions. I was panicked and stressed. I can't recommend them enough. I can now breathe and work through it all knowing they have agreed a way forward with the creditors. Reviewed on: 26th May 2022

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