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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Payplan

5
Very easy to set up and use, would recommend to anyone Reviewed on: 21st May 2022
sebastian's avatar
sebastian

DMP

5
Payplan helped me arrange a debt management plan … they were very friendly and made me feel at ease with what is an uncomfortable financial situation to discuss. Able to complete reviews very easily and answer any questions I have Reviewed on: 21st May 2022
natalielsav@live.co.uk's avatar
[email protected]

As a 79 year old I don't know how I'd have survived without PayPlan!

5
I could barely speak for crying when first rang PayPlan I was so distressed and overwhelmed with our debts. I felt so relieved after the reassurance I received from PayPlan I almost raised a smile when I came off the phone. Within a couple of weeks I felt I could breathe again and I knew exactly how with the help of PayPlan I was going to cope with my debts. I'm in my third year now and and my money worries are now manageable and taken care of thanks to my Debt Management Plan and of course PayPlan. Reviewed on: 21st May 2022
Nick Adair's avatar
Nick Adair

Help well needed.

5
I was in desperate need of getting out of a hole, I didn’t see any way out until I heard if PayPlan, I am so happy I did!! Will never feel ashamed about my situation anymore and will now only be looking forward to a better future. Reviewed on: 21st May 2022
mark yearsley's avatar
mark yearsley

Excellent Service and Very Helpfull

5
Pay Plan have helped us for many years as two elderly people who were very stressed at how life had turned out whoever we have spoken to has dealt with us sympathetically and very efficiently. Reviewed on: 21st May 2022
Gail Rock's avatar
Gail Rock

Needed help

5
After a bitter split I contacted Payplan and was helped through the painful process without any judgement or awkwardness. They are very helpful and professional and would recommend them to anyone Reviewed on: 21st May 2022
Bernie Cranmer's avatar
Bernie Cranmer

Amazing job

5
Literally saved my life. Like dealing with a family member, they’re so caring and considerate and take everyone at face value. Keep up the amazing work you do! Reviewed on: 21st May 2022
Laura Robinson's avatar
Laura Robinson

Brilliant service

5
Been with Payplan for many years they are very professional and handle everything so smoothly and very understanding and don’t pass judgement I would highly recommend them Reviewed on: 21st May 2022
Maureen Barnes 's avatar
Maureen Barnes

Extremely patient and understanding

5
I was really struggling to manage my finances due to the sudden deterioration of my mental health, payplan were very patient with me and helped me without pressuring me and kept things as simple and calm as possible for me and helped sort out my finances efficiently. Reviewed on: 21st May 2022
Kirsty Crouch's avatar
Kirsty Crouch

Helped me out immensely

5
I was struggling trying to keep everything together but had a chat with your friendly advisor who smoothed everything out for me. I now feel more in control of my finances and my mental health has improved tremendously thank you Reviewed on: 21st May 2022
Emma Oliver's avatar
Emma Oliver

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