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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

100% Guidance & with you every step

5
I had put off finding a debt solution for sometime and after my first call with PayPlan felt like I could live again. I only wish I'd called sooner. They listened to my situation, guided me when I needed it and have kept in touch. I have never been worried to ask their advice during the first couple of months - a service that REALLY is there to help you. Reviewed on: 21st May 2022

Professional and helpful

5
I have found Payplan to be very helpful at all times and very swift to reply to questions I have had. Reviewed on: 21st May 2022

Perfect service!

5
PayPlanPlus has put me at piece of mind when it comes to my debts, it is like a weight is off my shoulders! The customer service talked me through all the details and made all the jargon easy to understand! Reviewed on: 21st May 2022

First Class Service

5
It’s never a nice experience discussing financial problems, however, from the first contact Payplan were sympathetic, understanding and helpful in resolving my issues. Would highly recommend. Reviewed on: 21st May 2022

Couldn't reccommend enough!

5
A whole weight has been lifted from my shoulders. The communication us top notch, the whole tram and understanding and friendly and it's so easy to set up! Reviewed on: 21st May 2022

Good

5
Good expirience and understanding the problems with big loans that you are strugling to pay Reviewed on: 21st May 2022

Fantastic advice!

5
Very very very very very very veryhelpful Reviewed on: 21st May 2022

Excellent

5
Always very helpful nothing is too much trouble . Payplan have helped me get back on top of my money . Thank you Reviewed on: 21st May 2022

Sympathetic but professional staff

5
I have always been listened to and realistic repayments have always been agreed without aggressive pressure. As a result, I am nearing the end of a successful plan. Reviewed on: 21st May 2022

Fantastic customer service

5
PayPlan have helped me so much with my debt management plan from day one, they have always been on hand to help with any queries I’ve had and their professional handling of my account has let my breathe again, knowing my debts are now being dealt with Reviewed on: 21st May 2022

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