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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent

5
Really helpful & understanding & always responds quickly. Reviewed on: 21st May 2022

Excellent service helpful and very friendly

5
Payplan have helped me a great deal and helped me clear my debt and helped me clear my finances without their help I don't think I would have managed my finances Reviewed on: 21st May 2022

Took The Burden Away

5
When hitting a tough financial situation during the credit crunch l urgently needed to make arrangements with my creditors. Payplan did this for very efficiently and making sure that I review the plan every year in good time has meant that my creditors have always been willing to work with me. My credit rating is also back to 999 so can't overstate the difference they have made to me over the last 13 years Reviewed on: 21st May 2022

The Support I Needed

5
I finally had to ask for help after getting made redundant and not having the same income to pay off my debts, which were in hand before redundancy. Payplan were recommended to me and I found the DMP easy to go through, sort my finances and find an agreeable amount to pay back to my creditors each month. I will still pay back all I owe but in smaller amounts, within my previous loan period but without incurring additional interest. Great support when you need it, the DMP is easy to set up and I am not bombarded with phone calls or emails from Payplan, but know that I can contact them if I need help. Reviewed on: 21st May 2022

Peace Of Mind

5
My self destruction into gambling debt is no one else but my fault. PayPlan acted quickly and helped in everyway they can. Peace of mind that on 21st each month the companies I owe are getting something. Year in year out the service provided is excellent. Thank You PayPal Reviewed on: 21st May 2022

Excellent

5
We have been with pay plan for a long time now ,they are so helpful ,and give really good advice ,to see you through ,your plan Reviewed on: 21st May 2022

Excellent service.

5
Can't praise payplan and all the staff enough,thank you. Reviewed on: 21st May 2022

to a fantastic set of people

5
loads of help when i got into difficulty tuck all the pressure off me when times got hard Reviewed on: 21st May 2022

Life savers

5
Really helpful nice and helped me get my finances in order taken the stress away thank you Reviewed on: 21st May 2022

Payplan is a friend in time of need.

5
It is a wonderful experience and I spoke with some wonderful staff who are really caring from the beginning of the process. Claire Howe is just exceptionally wonderful and very helpful. Good people. Reviewed on: 21st May 2022

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