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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Saved me from debt

5
When I contacted Payplan I was in such a pickle- I had no spare cash to buy my children the things they needed and Payplan helped me make arrangements with my creditors that were fair to me and them. I’ve paid of thousands and finally feel a weight has been lifted. I wanted to pay my debt and learn my lesson and hopefully never fall into that hole again. They have well and truly sorted my finances out and secured a better future for myself and my children. Reviewed on: 20th May 2022

Great debt consumer company.

5
A brilliant company heping millions becomes debt free and getting back on track. Great communication from staff and helpful app to keep a track of your progress. 5 stars. Reviewed on: 20th May 2022

Excellent service,smooth process

5
Payplan took over my debts...handled all the contact with them and arranged payments which were manageable for me Reviewed on: 20th May 2022

Thank you

5
Without the support that I received from Payplan, I would still be struggling to meet payments for various debts. Thanks for your help Payplan :) Reviewed on: 20th May 2022

Staff are friendly ,helpful and professional

5
The staff at Pay Plan are are extremely friendly when you contact them which puts you at ease right away and everything is explained in terms a layman can understand. Also all the different options open to you are fully explained so you can make the right decision. Reviewed on: 20th May 2022

Very professional and understanding

5
Have taken all the stress away from me so I'm not dealing with my creditors. Very helpful with every query I make and staff are very professional and understanding Reviewed on: 20th May 2022

Free, Unbiased and Helpful

4
I have used PayPlan a for a few years. Even with changes with jobs and loss of jobs I have never had issues changing payments and never felt pressure to pay more than I felt I can afford. Hopefully never need them again but would recommend them without question. Reviewed on: 20th May 2022

Unbelievable support

5
After being left in thousands of pounds of debt after my divorce I contacted Payplan to help me. I paid off what I could and was still able to live with my children as comfortably as I could. I have recently paid off the remaining in a settlement agreement and finally feel free. Payplan have always been amazingly supportive and helpful. Reviewed on: 20th May 2022

Excellent

5
PayPlan take the heat right off they are efficient helpful and reassuring at difficult times I would highly recommend them Reviewed on: 20th May 2022

Excellent service!

5
Amazing company that understood all my debts and helped me quickly. Payplan has helped with my mental health so much. Reviewed on: 20th May 2022

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