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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Peace of mind

5
After speaking to customer service team regarding the help i needed my mind was put to rest that we could sort this out. Excellent service and no more sleepless nights Reviewed on: 20th May 2022

Empowerment through support

5
PayPlan has changed my life and given me the ability to plan ahead without guilt or anxiety I finally feel in control of my finances and I feel empowered by what I have learnt through working with PayPlan, I feel confident in my approach to budgeting and when the plan is complete I feel that I will be able to work so much more confidently with my future finances. It was the best thing to do to ask for their help, and to realise there is support and compassion. Reviewed on: 20th May 2022

The light at the end of a very dark tunnel

5
They were so helpful and reassuring and really lived took the stress out of dealing with creditors which can become overwhelming. Being helped by Pay Plan has also improved my mental health. Reviewed on: 20th May 2022

Excellent

5
Payplan have allowed us to get our lives back, they handled our case efficiently. They still handle all queries quickly. The App makes payment, document uploads and messaging the team really easy. Reviewed on: 20th May 2022

Excellent service

5
Great service. Staff all very helpful and efficient. Gave me peace of mind Reviewed on: 20th May 2022

Out of Debt

5
managed to put all my eggs in 1 basket with 1 payment Reviewed on: 20th May 2022

Caring and Compassionate

5
Right from initial contact Payplan have been exceptional. They have supported me in setting up a debt management solution during a really difficult time for me personally. I do not know what I would do without them, nothing is ever too much trouble and it is easy to contact them at any time via email, text, WhatsApp or PayPlan Plus. Would highly recommend. Reviewed on: 20th May 2022

Good company

5
They I helping me to get out of debt and helping me to stick to a budget Reviewed on: 20th May 2022

Best financial support provider!

5
Excellent service dealt with understanding and empathy and worked towards the best options with my finances. Reviewed on: 20th May 2022

Great help

4
Advisors always happy to help and as a whole helped me massively with debt. Thanks. Reviewed on: 20th May 2022

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