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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Lifesaver

5
Following my divorce I ran up a few bills trying to live the same lifestyle until it got out of hand & I was drowning in debt from the moment I contacted Payplan it was as if I could breath again no more creditors chasing me daily or letters posted through my letterbox they helped make my debts more manageable every step of the way so I could live a normal life again. I would recommend anybody who is struggling to contact them for help. Thank you Payplan Reviewed on: 20th May 2022

Companionate people

5
From day one they had an understanding of my situation! Lost my job due to covid… then even more hardship as I lost my wife. Unable to make thing meet. They went through everything with explained in detail my options. I was so please and felt like the world of stress had been lifted. Reviewed on: 20th May 2022

Excellent

5
Have given me peace of mind lovely staff always prompt when you contact them Reviewed on: 20th May 2022

Helped take the stress out of the situation

5
I have been with Payplan for a few years and they have helped me manage the never ending worry of who and how much I owe. Simple to use and friendly, helpful staff. I'd recommend to anyone struggling with debt worry Reviewed on: 20th May 2022

Amazing Company

5
Always there to help, prompt responses to emails and very polite/helpful staff. Definitely recommended. Reviewed on: 20th May 2022

Very helpful

5
I can’t fault these from the minute they contacted me about my debt they’ve always been so helpful and always understood my financial situation I can’t find a fault with them would highly recommend to anybody who’s struggling with debt Reviewed on: 20th May 2022

Fantastic support

5
A great company who are always on hand to help when you have a problem. Gave me complete peace of mind x Reviewed on: 20th May 2022

Help When I Needed it Most

5
I was absolutely at my wits end. Easily the worst point of my life. PayPlan were able to give me advice and support me through the choices I made. Everyone was understanding, never judgemental. Lovely people and an amazing service. Reviewed on: 20th May 2022

Very helpful

5
Pay plan has always been very helpful and understanding Reviewed on: 20th May 2022

Friendly and concise

5
Very helpful and always answer queries in a timely manner. Reviewed on: 20th May 2022

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