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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent advice

5
From the very start they helped get us back on track and take away the stress and strain off our situation. Could not recommend them enough . Reviewed on: 20th May 2022
B smith's avatar
B smith

Outstanding customer service

5
For the past 3 years Payplan have taken away my financial worries by liaising directly with the companies I owed money to. Life is a lot better for me and my family thanks to Payplan. Reviewed on: 20th May 2022
Rich Shelton 's avatar
Rich Shelton

As the only viable option open to me

5
They have listened, understood and always offered the best help and advice. They have helped me through a tough financial time which came as a result of a marriage breakdown, understood that my situation wasn’t necessarily my making, and payments have always been reviewed as required and fair. Reviewed on: 20th May 2022
Chris Brown's avatar
Chris Brown

Excellent company

5
They have helped me lifted a weight of my shoulders always helpful and friendly and understanding I never felt judged Reviewed on: 20th May 2022
Bill Beck's avatar
Bill Beck

The best

5
From start to finish they take all the stress out of a very difficult time Reviewed on: 20th May 2022
Kevin's avatar
Kevin

Friendly, helpful and supportive team

5
When you contact the team they listen and support you, they never judge your circumstances and go out of there way to help .They are always there if you need them and answer your questions in a way you understand . They have taken a big weight of my shoulders and feel reassured that my problems are being dealt with by the best team. Reviewed on: 20th May 2022
Fiona Little's avatar
Fiona Little

Helped me get my life back on track

5
PayPlan have been amazing with me. I am currently in my 3rd year of an IVA. They have been fantastic with me, so understanding and helpful. Can’t thank them enough for helping me get my finances back on track. Reviewed on: 20th May 2022
Rebecca Smith-Wells's avatar
Rebecca Smith-Wells

Fantastic Company thats helped me a lot

5
I have been on a debt management plan for a few years now with PayPlan. I spoke to them when I was about £20,000 in debt and they were extremely helpful laying out all my options but leaving the final decision on what to do with me. They have always been on hand when I have had queries about letters received from my debtors and respond in a timely fashion helping my anxiety with the information I had been sent. I am now just under 2 years away from my end date of the plan where I would have paid all the debts off. I am so grateful to them for everything that they have done to help me get to this point. Reviewed on: 20th May 2022
Emma's avatar
Emma

Very good service

5
They helped me with my debts and are very helpful Reviewed on: 20th May 2022
Elijah Levy 's avatar
Elijah Levy

payplan have made life so much less stressful for me by consolidating my debts for me

5
I was struggling every month to live after paying my debts I had barely anything left,payplan took care of that and took the stress away from me&made me feel in control again Reviewed on: 20th May 2022
Leanne Barton's avatar
Leanne Barton

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