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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

This is a great company that has allowed me to handle my debt nd live a life that is worry free

5
I do not really want to talk about how I got into debt would it suffice to say that these people have allowed me to remain solvent whilst giving me the opportunity to repay what I owe to the system Reviewed on: 20th August 2021

Excellent customer service

5
Super-efficient,accommodating,flexible,friendly Reviewed on: 20th August 2021

So friendly and helpful

5
They made is so easy , very informative . So helpful Reviewed on: 20th August 2021

Simply amazing

5
My experience with payplan I cannot even put into words. They took the stress, anxiety, suicidal thoughts out of my mind when I spoke to them to get my finances sorted. They’ve always been on hand to help, especially throughout covid. I still struggle at times and I always feel I can message them with no judgement and they will advise me on what is best to do for myself and for my debt plan. This is by far a company that not only provides a lifeline for its customers but also for anyone out there that is struggling. I have no doubt payplan should win this reward. They are a bunch of simply amazing people that deserve this and so much more. Thank you. Reviewed on: 20th August 2021

Life Saver

5
Would not of got through this past year with PayPlan. Reviewed on: 20th August 2021

Exceptional Service

5
The staff are genuinely concerned with how to help you get on your feet again. And when you find yourself needing their services, that’s the moment you need genuinely concerned people willing to help you!! Reviewed on: 20th August 2021

Great assistance and help

5
Made everything more simple and couldn't help enough guided me through the process and made it feel more personal to me can not thank them enough for there help Reviewed on: 20th August 2021

Great customer service support

5
Very helpful from the word go, answered all my questions put my mind at rest, responds to emails the same day, would recommend PayPlan with ease! Reviewed on: 20th August 2021

highly recommended

5
They are currently helping me with my debt solutions and can't thank them enough for the help they have provided. Reviewed on: 20th August 2021

Fantastic service and knowledge

5
I was suicidal when I approached Payplan but they have been first class with advice and service , I can’t fault them. They sorted a plan and all the stress I had has gone . They review every year. I would only recommend Payplan to friends and family. Very polite, approachable and non judgemental Reviewed on: 20th August 2021

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