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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Dealt with all our financial problems efficiently and always friendly and helpful , Great Customer Services.

5
Just finished our Payplan after 16 years! In that time we have had no worries about debtors contacting us as Payplan have dealt with all of them. When we thought we would never be able to pay everyone Payplan stepped in and gave us help and advice and above all given us peace of mind. Thank you Payplan, Reviewed on: 20th August 2021

Great service

5
Good to deal with had no problems Reviewed on: 20th August 2021

Very helpful

5
They are the one who helped and until with my financial crisis, I’m able to live normal again. Thank you so much! Reviewed on: 20th August 2021

Hayley

5
Just wanted to say that PayPlan saved my life I was drowning in dept I had no where to turn, with the help and support from them they turned my life around can’t thank them enough Reviewed on: 20th August 2021

Excellent debt support

5
Very friendly and experienced staff who have helped me hugely in tackling my debt issues. Reviewed on: 20th August 2021

Helpful and courteous

5
Gave us help when we needed it always there for us Reviewed on: 20th August 2021

Amazing and friendly

5
Explained my mental health situation and helped me sort my debts out over email so i didn't have to speak on thw phone Reviewed on: 20th August 2021

Saved my Life.

5
If it wasn't for Payplan I do not think I would be here now. They helped me tremendously through a very difficult part of my life. Reviewed on: 20th August 2021

Anxious and worried

4
Struggling with all my bills, I need help controlling my finances and pay plan helped massively. Before going to Payplan for help, I was constantly anxious and worried about my financial situation. Feeling like I was in a black hole!! Payplan gave me chance to keep my finance under control. Reviewed on: 20th August 2021

Understated excellence

5
PayPlan have been instrumental in bringing my mental health back to where it should be.... previous financial burdens through house market fluctuations placed me in an unbearable situation. Professional throughout, they never once judged my financial predicament and could offer nothing but solutions, where I could see nothing but problems. On track to debt freedom, PayPlan continue to offer intimate assistance, free from judgement. I could not thank them more and the unreservedly deserve to be considered for this award. Ryan M. Reviewed on: 20th August 2021

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