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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service they have helped me control my debt

5
Very understanding company most helpful I would recommend them to anyone tho has money problems Reviewed on: 20th August 2021
John Woodward's avatar
John Woodward

No More Sleepless Nights

5
As a public sector worker, austerity measures caused my employer to reduce my salary by 25% overnight. This meant I could no longer meet my debts and I felt my home was at risk that was home to me, my, wife, my daughter and her children. The pressure of this was immense and affected my ability to work, sleep, and affected my usually cheerful character, for months. Once I had the reassurance that my involvement in Payplan gave, life changed for the better....far better, my mental health, work, relationships with family improved, my outlook on life and our future also improved. I'm glad to say that i will have paid all of my debts off in 2 months time, and that gives me great satisfaction that I honored these debts and paid back what i owed whilst still being able to look after my family and our housing needs. We are so grateful for the support that Payplan gave us to move on with our lives. Reviewed on: 20th August 2021
Mark Pepper's avatar
Mark Pepper

Excellent Debt Compant Fair and Understanding

5
Personally had a Good Experience and have helped me immensley Reviewed on: 20th August 2021
Paul Matthews's avatar
Paul Matthews

PayPlan have helped me get back under control of my debt and give peace of mind.

5
Great company to help me sort my debt out. Now my debt is under control. Reviewed on: 20th August 2021
Lisa Cole's avatar
Lisa Cole

Excellent company

5
Since joining payplan we have been very pleased with their customer advice service, friendly manner on the phone and expert advice that suits our financial situation. We no longer worry about letters coming through the post, we can now relax knowing our finances are in safe hands. Reviewed on: 20th August 2021
Sandra Adams's avatar
Sandra Adams

Great help with debt problems

5
Payplan has put an end to my debt worries and put in place, and are managing, the perfect solution for me. Reviewed on: 20th August 2021
Steve Kesby's avatar
Steve Kesby

Excellent

5
I saw PayPlan is always happy to hear from its customers need. Reviewed on: 20th August 2021
channele's avatar
channele

Easy to use and effective

5
This service is simple to use and has helped my manage my debt effectively. User friendly online and also easy to contact by phone and email. Reviewed on: 20th August 2021
Paul Graham's avatar
Paul Graham

Supportive and Honest

5
I have always found everyone in PayPlan to be professional and supportive. Their honesty brings the hole you may have found yourself in to reality - they don’t sugar coat the issue or the available solutions. It’s a long journey to debt freedom but facing the problem is made achievable with the support of PayPlan. Reviewed on: 20th August 2021
Mary Reece's avatar
Mary Reece

Understanding

4
Very understanding and non judgemental. Explain next steps clearly and willing to help Reviewed on: 20th August 2021
Jay Mahmud's avatar
Jay Mahmud

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