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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Hope in a time of Despare

5
PayPlan were fantastic from the very start, they helped me get out of of a difficult situation by giving me the best options available at the time and I am now at a place where I am able to leave the trouble behind me knowing that my debt is being taken care of every month at a rate that I can afford. I am extremely grateful of the team at payplan that have helped me turn a new leaf and continue my life without worry of my current debt. Reviewed on: 19th August 2021

Good team of professionals

5
They explained you very good and help with your debts Reviewed on: 19th August 2021

Superb Support

5
Fantastic support always on the end of a phone or E mail - been a massive support over the years Reviewed on: 19th August 2021

Brilliant, helped me so much

5
Payplan is a great debt solution company, the staff are so understanding and help alot. I have recently changed jobs which resulted in a low income and they gave me a payment holiday right away. To know I will be debt free in the future is such a relief. Would definately recommend them Reviewed on: 19th August 2021

Excellent service and always there to help

5
I was very excited to opt for PayPlan debt solutions. Always happy and very prompt to address any concerns or issue that arises, in few terms, they are responsive, excellent and always pragmatic in their approach to ensure 100% success to actualize my debt free life. Reviewed on: 19th August 2021

Saved me from financial he'll.

5
I've been with payplan for 11 years now, and Im close to repaying all my debts. I can't emphasise how professional and understanding they have been throughout the whole time. Highly recommend payplan don't know were I'd of been without them. Reviewed on: 19th August 2021

Very easy

4
Easy easy easy easy keep contacting to check every thing is still the same Reviewed on: 19th August 2021

Caring friendly and understanding really helped me through it and I was very anxious.

5
I was really anxious as I have never experienced dealing with debt before and they helped me through everything. Friendly understanding and knowledgeable I have since recommended them to several friends who were struggling too. Reviewed on: 19th August 2021

Best decision I made

5
Since PayPlan took control of my debt, all harassment by creditors stopped. Peace of mind at last. PayPlan did all the negotiations with the creditors to pay back the debt in affordable monthly instalments. All agents are so pleasant when I telephone them. So relieved when the threatening letters and charges stopped. I'm totally grateful for their help. Thank you! Thank You! PayPlan. Reviewed on: 19th August 2021

Easy to get started

4
I had to finish my 2 businesses which left me in debt and debt I couldn't afford. Payplan has helped me massively with my payments and put me back on track with my finances. They've also been helpful and really understanding as I'm currently off work as I had to have a back operation and payplan has tried to help me any way they could. Reviewed on: 19th August 2021

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