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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

my life saviour

5
Absolutely amazing service, I can’t thank this company enough for all they have done for me! Saved me and now iam in control with my finances again, forever thankful!! Reviewed on: 19th August 2021

Excellent service

5
Helpfull and understanding our situation. Reviewed on: 19th August 2021

Very bad advice

1
Please please please stay away from this company they are trained but only up to a certain point I lost my company and my livelihood through their bad advice at the start . I was quickly passed over to the ‘other team’ in less than a week I lost everything. Please think very carefully before going with this company. Reviewed on: 19th August 2021

Best ever

5
I was struggling with debts and I came across them and they have changed my life. They make sure my payments Are made and always help out if I am struggling really good service and our case manager Karen is amazing Reviewed on: 19th August 2021

Genuine life changers

5
PayPlan have helped me not only with getting my debt in order but by making me feel happy again. Knowing that i can now make affordable monthly payments has taken a massive load of my shoulders. I feel less stressed, am sleeping better & i feel more 'me' again. Customer service has always been helpful & friendly. Nothing is too much trouble, they really do go above and beyond. Thank you for helping me get my life back on track. Reviewed on: 19th August 2021

Amazing help

5
They were there to help me every step of the way couldn’t do enough to help me would well recommend. Reviewed on: 19th August 2021

Absolutely brilliant company

5
They are helping me! getting out of debt! With no extra charges and I only have to pay what I can afford. Reviewed on: 19th August 2021

Friendly Financial Assistance

5
Payplan are efficient and above all friendly, they’ve helped us back on our feet. Reviewed on: 19th August 2021

Great experience

4
I have found the experience very satisfying. All staff members have been vey helpful and understanding. They work with you to solve issues. They listen to you and guide you the best they can. Thank you PayPlan for being there. Reviewed on: 19th August 2021

Excellent customer service!

5
From start to finish the payplan team have been excellent. They guide you through every stage and it is very easy to get in touch if you need support. Reviewed on: 19th August 2021

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