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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

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5
Took away sleepless nights and everyone we have spoken to makes you feel better Reviewed on: 19th August 2021

A weight off my mind

5
Professional, non-judgemental and friendly staff. Reviewed on: 19th August 2021

A Life Saver!

5
PayPlan absolutely saved my life and put me back on track with my finances when I was in the depths of despair! They saved me, my family and our house- thank you is not enough! Reviewed on: 19th August 2021

Highly recommended

5
Helped me live my life again ❤️ Wouldn’t be here today if they hadn’t helped me with appalling letters and being bullied by companies Reviewed on: 19th August 2021

PayPlan saved me

5
I lost the plot when I lost a close friend. Got into debt, couldn't tell anyone. High interest rates didn't cover the payments, and I was at rock bottom. I made the call and they really helped me, listened to me, and supported me. They sorted out my creditors and got me 0% interest. Several years later I've managed to pay it off, sadly after losing my mum. If it wasn't for them I wouldn't be here now. Thank you for saving me. Reviewed on: 19th August 2021

Very helpful

5
Great service Very helpful Five star Reviewed on: 19th August 2021

Payplan have allowed me to live again

5
They take care of me and I can answer my phone now knowing its not a debt collector. Also when someone knocks the door I don't have to hide. Reviewed on: 19th August 2021

Helped me out in desperate times

5
Helped me out in desperate times Reviewed on: 19th August 2021

Happy

5
The staff are always friendly and helpfull they deal with you sympathetically .As this is a very difficult time in our lives. It was sorted very quickly and efficiently the yearly reviews are also the same. Hope you win . Reviewed on: 19th August 2021

Making sense of it all

5
My experience with PayPlan has been very good, I suffer from anxiety and have always been put at ease by which ever member of staff I have spoken to. They have always been helpful and given good advice. I wouldn't hesitate to recommend them. Reviewed on: 19th August 2021

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