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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Thankful

5
After a series of health problems, I was unable to work for a year or so. As I was a single parent, I had no money coming in and debts were rising. I appreciate all the professionalism and non judgemental help and advice from Payplan. Reviewed on: 18th August 2021

if money worries get you down contact pay plan

5
was at a very low ebb and pay plan helped me get back on my feet,there the best Reviewed on: 18th August 2021

Really helped me while I am I'll took all pressure of great staff

5
I have been unwell for a long time ang got into debt was having chest pains did not know what to do phoned pay plan very sympathetic lady very understanding as I was in tears helped me make payments comfortable no hassle great through covid Reviewed on: 18th August 2021

Everyone does their job

5
They are always available to help. Reviewed on: 18th August 2021

Saved me from likely bankruptcy!

5
From the second I contacted them 9 years ago with a £70k debt problem, Payplan lifted a weight from my shoulders, assured me they could help me and clearly took me through the options, next steps and likely outcome. Since then, they have managed my account and queries brilliantly enabling me to pay off almost all of it. I can't thank them enough for their support and direction. Reviewed on: 18th August 2021

Friendly and safe advice

5
I was in a lot of debt but through contacting payplan I now have financial stability. When I have asked for advice the staff have been very friendly and considerate to my questions, all in all a very helpful service. Reviewed on: 18th August 2021

caring and helpful

5
payplan have really helped sort out my life. They are worth their weight in gold. Reviewed on: 18th August 2021

Supportive in time of need

5
Pay plan have helped me to reduce my debts without making me feel judged . Very approachable staff Reviewed on: 18th August 2021

Excellent company

5
Very understanding of my situation and able to work out the right salution for me, not sure what I would have done without them. 5 star rating Reviewed on: 18th August 2021

Took my life back

5
The best friend you could ever have. Positive, non judgemental. Saved me from going into a dark pit of despair. Reviewed on: 18th August 2021

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