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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Really there to help

5
They make difficult times easier with there friendly and helpful manner and offer a good solution to suit all parties Reviewed on: 18th August 2021
Darrell Slattery's avatar
Darrell Slattery

Very helpful

5
They have given me countless help. Although my English is very limited, they listened to my explanation very patiently. This is what moved me the most.. Thank you for your help. I lied to others because of poor English.. Now it’s easier Some Reviewed on: 18th August 2021
Tee boon ooi's avatar
Tee boon ooi

Friendly, helpful and caring

5
Over the 4 years I’ve been taken care of in such a patient way, I can’t always respond swiftly but they deal with me with such helpful and caring diligence. I’m not sure what my financial position would be now with out PayPlan. Thank you Reviewed on: 18th August 2021
Ash's avatar
Ash

Fantastic company

5
Really help without any judgement Reviewed on: 18th August 2021
Jennifer Adams's avatar
Jennifer Adams

Great service, quick responses

5
Since using Payplan my debts have reduced dramatically in a way that means I haven’t lost my life. Whenever I’ve needed to contact Payplan they always provide a fast response and if I need to reduce payments in certain months this has always been accepted and understood. Reviewed on: 18th August 2021
Fcollier's avatar
Fcollier

Excellent

5
Very good at sorting debt problems. Very understanding staff Reviewed on: 18th August 2021
Shaun Aubrey's avatar
Shaun Aubrey

Awesome

5
Amazing customer service, reassuring & don’t pressurise. Reviewed on: 18th August 2021
Mick's avatar
Mick

I got help when I needed it most

5
Going through a terrible time in my life Payplan stepped in and resolved all my financial issues that were causing me anxiety and distress. The staff were incredibly kind and considerate and so helpful making a plan for for me to move forward. Their quick responses to any questions gave me excellent support and being able to speak to them on the phone was so reassuring. The online database to upload information is so simple to use and pay plans can be updated in minutes. I would recommend anyone struggling with financial problems to get in touch with Payplan as soon as possible. There's not one negative comment I can make. Thank you Payplan and all the staff I've had the pleasure of dealing with. Reviewed on: 18th August 2021
S J's avatar
S J

My Payplan

5
I would hope Payplan would get a very good review. They are efficient and helpful. Also they are excellent on the phone, putting you at your ease. Reviewed on: 18th August 2021
Monica Evans's avatar
Monica Evans

Lifesavers!

5
PayPlan allowed us to get our lives back on track after a disastrous error by our bank. For that we will be eternally grateful! Reviewed on: 18th August 2021
Kim Williams's avatar
Kim Williams

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