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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

PayPlan

5
Amazing customer service and very understanding and supportive when I came into financial difficulty. They went through everything step by step as were patient and listened to my concerns and help sort out payments which were manageable. Reviewed on: 12th August 2021
Lucy Pafreyman's avatar
Lucy Pafreyman

A new lease of life.

5
Payplan have given me a new future. A better future with there help and understanding. I am very grateful to payplan as without there help I probably wouldn't be here today. Thank you Reviewed on: 12th August 2021
Richard Saiger 's avatar
Richard Saiger

Saved me

5
Total confidence in what they have done for me when a problem arose they addressed it with me solved Reviewed on: 12th August 2021
Darran Waite's avatar
Darran Waite

Best in the game

5
Since I signed up to payplan my life is now stress free, from day one they have been there for me, helping me to get on with my life without the stress of debt management. Reviewed on: 12th August 2021
Ian Oxford's avatar
Ian Oxford

Can't rate them highly enough

5
Payplan have helped us immensely from the initial call I made through to the ongoing service we receive. Every member of staff I have dealt with has been professional and caring, I've always been made to feel like a human and not just a number. Our stress and anxiety has been considerably reduced with the help of all the staff at Payplan. Reviewed on: 12th August 2021
Louise 's avatar
Louise

Excellent Service/Provider

5
I have been with PayPlan for approx 2 years now and have not had a bad experience. They are very helpful and informative. They will go out of their way to ensure they help and support you to the best of their ability and answer all questions raised. Their attention to detail is great and the advisors are very informed and up to date. They respond to queries at such a fast rate that you are not left waiting for days to be responded to. Reviewed on: 12th August 2021
Jamial 's avatar
Jamial

Great experience, very helpful

4
Always helped me when struggling, no complaints so far Reviewed on: 12th August 2021
Victoria Hutchinson's avatar
Victoria Hutchinson

Absolutely amazing company

5
Really helped me out and staff are friendly and understanding Reviewed on: 12th August 2021
Matthew Read's avatar
Matthew Read

Getting my life back

5
Payplan has helped me to put my life together after being in a financial abusive marriage. I am so grateful to get control back over my finances and with Payplan's help and support getting to pay off my debts. They have been approachable and supportive while maintaining a high level of professionalism. They have never made me feel judged for my poor past judgements and decisions. Reviewed on: 12th August 2021
Marti van der Linde's avatar
Marti van der Linde

Just amazing helpful staff

5
I was in major money problems. Payplan helped me so much, their staff are friendly and helpful. I also have told friends about them, who was also in financial difficulties Reviewed on: 12th August 2021
Nathan Baker's avatar
Nathan Baker

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