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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Friendly, very helpful srrvice

5
Hadn't slept very we for months as covid had had a bad not on affect on my finances, used to sit up worrying about what I was going to do. Heard of this company through my bank.. They were fantastic.. It wasn't easy talking to a complete stranger about my personal matters but they came across as very understanding and non judgemental which made things easier Reviewed on: 12th August 2021

Mind settling solution

5
This was the best monetary thing I've ever done. All the stress if debt has been taken away and still have room to live. Brilliant. Reviewed on: 12th August 2021

Debt management

5
They helped me live again by reducing my payments with no interest they are very friendly and take the time to explain everything clearly and put your mind at rest . Reviewed on: 12th August 2021

Excellent service

5
Excellent service provided when I needed it Reviewed on: 12th August 2021

a life saver

5
Payplan are professional, understanding, helpful, courteous, efficient and above all sympothetic with all aspects of debt management. The level of care eclipses other companies I have tried working with in this space. Others lacked the level of respect and understanding that I looked for, more interested in doing the deal in quick time. With Payplan we worked through everything in detail and nothing was done until i was 100% happy. The followup was and has been at the same level as the initial talks. Very pleased with my choice. Reviewed on: 12th August 2021

Very good

5
they have help me so much and they are very friendly I would tell my friends and family to chose PayPal if they ever need help with dept Reviewed on: 12th August 2021

You literally saved my mind

5
I thought I had nowhere to turn when my employer stopped paying me after being diagnosed with a chronic illness, the bills mounted up my health declined further and I had no money to pay anybody. My bank put me in touch with pay plan. From the start, they went out of the way to understand my situation, take me through the bests steps forward for me, and speak to all my creditors to arrange a monthly affordable payment plan. You have no idea how much you did to save my sanity. Thank you so much. Reviewed on: 12th August 2021

A weight off my mind

5
Being with PayPlan has enabled me to get back on with my life, rather than spending time worrying about debt issues. Reviewed on: 12th August 2021

brilliant service

5
delt with payplan for a few years and all i can say is wow what a brilliant and professional company they have done everything they said and they deal with all my creditors so there is no worry from my end a++++++++ Reviewed on: 12th August 2021

Brilliant

5
You guys are so helpful, kind and understanding and when your feeling vulnerable and at a loss, all you need is kindness and help. Payplan give you that and so much more. Thank you for everything you do. Your all amazing xx Reviewed on: 12th August 2021

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